A-Zs effect on metrics
In the case of an A-Z for an INR, which I wouldn’t win as untracked, is there any downside to just ignoring the response process, and just letting it be awarded?
(I have contacted the customer)
A-Zs effect on metrics
In the case of an A-Z for an INR, which I wouldn’t win as untracked, is there any downside to just ignoring the response process, and just letting it be awarded?
(I have contacted the customer)
7 replies
Seller_hC0hNVDuILaKO
You forego the possibility, however slight, that Amazon award the claim but actually fund it themselves?
Why wouldn’t you bother to spend two minutes to formulate a brief response?
Seller_3nYDEKuPvlpTC
Unfortunately, A-z will count towards the defect rate regardless it was your fault, withdrawn or found in your favour