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Good morning,

Following on from the news that royal mail are stopping 2nd class deliveries on a Saturday and also only delivering every other day, has anyone got any experience with Evri for large letter and small parcels? any pros or cons please?

Thanks

Michael

I need to create Gtin exempltion, showing GTIN exemption error again and again.

Hello Amazon, and everyone else. Three or four days ago we changed the emall address associated with our Amazon account; this really should be a simple procedure, and one without consequences. Since then however, we have been bombarded by Amazon with multiple forms of guano, and our previously healthy account has ceased to function ! All other sites get this sort of thing right - we changed the email address on all our other sites without any problems whatsoever.

We have just opened a 'case' via Seller Help and are awaiting a response (24 hrs waiting time). Meanwhile let this serve as a warning that nothing on Amazon is simple and straightforward, and they are capable and willing to make a mess of anything; indeed that is almost their only function at times.

We've had an Invoice by Amazon order come through, destined to go to Northern Ireland for £200.

We don't have a UKIMS number (and wasn't intending to get one as we rarely get orders from NI over £50).

I thought I could perhaps contact the customer and ask for their UKIMS number, or at the least advise them that if we send without one there may be customs charges, but the contact details are Amazon Business EU SARL because it's a Invoice by Amazon order.

What do I do here since I can't contact the customer?

Any advice appreciated.

So I’ve been with Amazon as a seller since October, when I started off they assigned me someone I think like an account manager that will help you as you first start off. This woman disappeared and I could not make any appointments with her. After months of trying to get Amazon to send me somebody else someone else came along. And disappeared again. 😂🤦🏾‍♀️ and I couldn’t book any appointments with her.

For me navigating around the Amazon sellers account is a little bit overwhelming, but my main thing is the .Customer Service, I have been finding that there is a language barrier on both sides so I don’t feel that my issues have been communicated well plus the communication from them is difficult to understand. Am I the only one experiencing this this? This is what’s really is putting me off there’s nothing worse than being frustrated or very concerned about something on your account and communication is not straightforward. I’m also very tired of Amazon‘s blanket answers when I my situation is not being looked into in detail and they send a blanket email. I haven’t really heard anybody talking about this online on the forum.?

Mine was rejected for KYC verification due to long company name. I have submitted different Chinese pinyin combinations several times, and even the hanyu pinyin letter combinations recommended to me by Amazon Seller Support customers are not getting through.

My full company name in Chinese pinyin is “jiaxingshinanhuquxinfengchenwenniyangmaoshantaokoujiagongdian”.

Seller Support suggested two pinyin alphabetical combinations “Jxsnhqxinfengchenwenniyangmaoshantaokoujiagongdian”.

“Jiaxingshinanhuquxinfengchenwenniyangmaoshantaokou”

I've tried all of these, including various combinations I've tried on my own, and it's been close to 10 attempts and I've been rejected every time. I don't know what to do anymore, my account is just about to go over the two month review period and I desperately need a solution to this problem. Please help me! Please!

A few years ago I set up an amazon seller account and added details of a business I had (and a business bank account) to sell a book.

A couple of years ago I dissolved the business and closed the business account.

I would like to continue selling the book as a personal seller with a personal account but can't seem to see a way of removing my business or switching to a personal account. I'm getting warnings about needing proof of my business again, which I can't provide.

To whom it may concern,

I was asked for verification documents from Amazon, and after I submitted them, all forms of documents were rejected without explanation as to why, but I was instead asked for different documents. I have submitted, and now my selling privilege has been restricted - it has not been 60 days since the first notification, and I have been actively submitting documents, and my store is blocked

I have contacted Account Health & Customer service - both have said their access is restricted and will forward to the verification team, and they will email me. This has happened multiple times, and still no email from the verification team at all - it's been more than a week now.

This is greatly affecting my business, on top of it being Prime Week. Please look into this and help me find a solution. I am getting nowhere speaking to supposed "dedicated" specialists and customer support

Could a moderator please escalate this to the Verification team, or let me know what specific issue this is? Or why was it restricted before 60 days had passed? Any guidance from sellers who’ve successfully cleared a similar loop would also be greatly appreciated.

Thank you for your time.

Kind Regards

@Seller_DNQGSsdC7DccM@Seller_z3k8APxGfbQEK@Seller_XUNeUuvrQDpgP@Seller_rX0LOsTSK2Zer@Seller_TSXM2A5nxWSuH@Seller_mIRnuhdx7l5sN@Seller_iTgjdgiRqiPsn@Seller_gAhPNiLrkfTcr@Seller_Huz6FT08OxHAR@Seller_hnDMgUKxMh1V4

Hi All, am a seller that does not meet the requirements for VAT and put in my claim for a VAT refund 7 months ago now. Amazon just message me every 7 days to that they are looking into the issue. Given we are now 7 months past i need to escalate this. Any advice on how?