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🌟 Protect Your Brand: Join Us for an Exclusive Transparency Programme Deep Dive! 🌟
by Seller_z3k8APxGfbQEK
Amazon replied

Are counterfeit products keeping you up at night? Want to boost customer trust and gain deeper supply chain insights? We've got you covered!

📅 MARK YOUR CALENDAR:

Date: Monday, 30 June 2025

Time: 08:00 - 16:00

Event: Ask Amazon - Transparency Programme Special

🔍 What You'll Discover:

  • How to shield your brand from counterfeiters
  • Ways to enhance customer engagement
  • Tools for superior supply chain visibility
  • Expert tips from the Transparency Programme team

💡 Why Transparency Matters:

Join thousands of brands already utilising this powerful programme to protect their products and strengthen customer relationships. Get your questions answered directly by our expert team!

📝 How to Participate:

  • Start posting your questions now in this thread
  • Our Transparency team will respond to all questions on 30 June
  • Can't make it on the day? No worries - post your questions in advance!

🎯 Ready to Transform Your Brand Protection Strategy?

1. Visit the Transparency programme page for a preview

2. Post your questions - early birds welcome!

Don't miss this opportunity to take your brand protection to the next level!

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Remove the specified product, and not all of it
by Seller_rGO1a5xHUksrt
Amazon replied

Hello, everyone

Here I'd like to ask everyone a question. I have an order that was returned, but I don't want this item anymore. I want to clear the returned product of this order. Can I create a way to clear the inventory to remove this product? Just want to specify to clear the returned products of this order

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4 replies
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Buyer taking advantage of the business
by Seller_bOircv0UXN9jU

Please do advise me what I should be doing in this situation.

---

Buyer ordered an item and instantly claimed I sent him an empty box, which of course I wouldn't do.

I refunded him as to avoid all of the unnecessary messaging and explanations over a small order. Usually they go away.

He ordered it instantly again.

I cancelled the order.

He ordered it again.

Obviously I can't keep sending him free items (of course he will ask for a refund again).

Obviously I cannot keep canceling the orders because that affects the account.

Now what? 😅

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444 views
10 replies
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Can I sold out of Amazon account alonwith Ltd
by Seller_BIQVmz4t6yC0w

Hi,

I intends to know about the procedure / mechanism how to sold running account amazon with company. How to calculate the company worth and what are the platform where i advertise .

Thanks

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8 replies
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Application for the Resumption of Restricted Good
by Seller_w4q7VJEqQNe4P

Hello,

My product has been deemed unacceptable for sale on Amazon, but I have relevant documentation proving that my product is not prohibited. I hope you can help me resolve this issue.

Case ID: 11220121542

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Test Question - Please disregard
by Seller_OYhlMo20wlr0d

This is a test of forum functionality - please ignore this post.

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0 replies
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Brand Registry Problem - Access Revoked
by Seller_KJbGas2iVPh79

Hello All

I have a brand registered in brand registry and I was selling my product fine. Normally I would fill in the form to report buyers from brand registry and it was all good. But recently a few got rejected ( I don’t know why) and now my access is revoked. I have tried to appeal and sent many plans of action but I get the same automated response. Please can someone help. The case ID is 11077405802

Thanks

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1 reply
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How many times do you have to sign in a day
by Seller_RguKGMHvWFmo3

Currently I have to sign in and put OTP in around 15 times a day, is this normal??

1 vote
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8 replies
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Test question - please disregard
by Seller_OYhlMo20wlr0d

This is a test; please disregard this post.

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0 replies
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Why user permissions are not working?
by Seller_ashQudKII4VW8

See image attached below, user are already granted access to 'Add Products via Upload'

But user still cannot see the 'Add Products via Upload' page.

Please help!

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A to Z claim Fraud
by Seller_ffDSmJ9POyrBl

Hello, Ive had 2 orders where both of them were delivered with a photo of delivery, proof of signature and GPS cordinates showing item was delivered at that address. One buyer even acknowledged that the photo is of his yard but said he hasnt received the order. Both of them opened a claim and amazon refunded them both. Went through appeals and was told that as buyer didnt receive the item refund has been issued. What more proof do you guys need? ????

this is totally unfair on amazons part. As a small business we continue to suffer due to fraudulent actions of buyers.

Order ID: 205-5081902-4238749

Order ID: 202-3280404-5900327

@Seller_TSXM2A5nxWSuH / @Seller_gAhPNiLrkfTcr / @Seller_DNQGSsdC7DccM

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3 replies
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