Disbursement issues and delays?
Is anyone else have issues with disbursements , we have the request transfer button always showing and our available balance is showing as positive , we have passed the 7 EDD payment delay on our orders but we keep getting the following message , our balance is not zero or less
This account is not eligible for On Demand Disbursement.
You cannot disburse if your available balance is zero or less.
8 replies
Seller_2Zn4LKv3YOnlV
I have had the same message for the last 48 hours
Seller_1xof0f0qqmg0E
We’ve had this issue for the last week or so - saying our balance is zero or less when it’s positive and saying we’re not eligible for ODD. Never had an issue like this before.
Seller_UjyQM2HmtgZKZ
We are having the exact same problem, I keep requesting the disbursement it says it has gone through successfully but the usual email that follows confirming this doesn’t arrive, I check the next day and nothing has been disbursed. The ability to speak to Seller Central customer service is now not available.
Seller_kHIYvQFgzwVAy
Seems delayed by 1 day to me, but I usually disburse every day anyway so it all comes through eventually
Seller_rA3E5nSAcngAt
It’s very annoying seeing a positive balance and not being able to disburse , seems like it is a system problem ?
I’ve submitted case to seller support so we live in hope they respond accordingly
Seller_tFndw3DsmHQAJ
I had the same problem but discovered that my bank account details needed verifying again.
