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Hello,I’m new at amazon seller platform and I’ve sold two items with FBA and all my money went into “"Account Level Reserve “ and I can’t find any information when my money gets released how long does it takes since item delivered ? I asked customer service and they just sending me the link with policy but still can’t see any dates

Hi everyone,

I’m hoping someone from Amazon Seller Support or the community can help me here.

I’ve now tried 10+ times to list a seamoss product under my registered brand. Each time, the listing is created, submitted successfully, and marked as “in progress” — but shortly after, it vanishes completely. No error messages, no suppression notice, nothing in my catalog or inventory. It’s as if it never existed.

I’ve double-checked everything: compliance, listing policy, category approvals — all in line. Still, the listing disappears without a trace.

This is becoming incredibly frustrating as I am a brand owner and this is now a constant issue whenever I try to list this product.

Can someone from Amazon please escalate this or guide me to a solution? I’m losing time, money, and trust in the platform.

Anyone else experienced this?

Hello.I need your help.I could not give priority to sales due to health reasons.now I want to develop this store and increase sales.I am waiting for your help.

Hello, everyone

Here I'd like to ask everyone a question. I have an order that was returned, but I don't want this item anymore. I want to clear the returned product of this order. Can I create a way to clear the inventory to remove this product? Just want to specify to clear the returned products of this order

hi all, what do we do about customers that take the Mickey?

Customer stated parcel was not delivered. About £50 worth

Customer opened an a-z and was refunded.

Upon checking the tracking the parcel has been delivered.

I appeal the a-z and send proof of tracking and amazon denied the case.

What on earth is wrong with them? How hard is it to check the tracking which was provided on the order and on the appeal.

Any help appreciated

Can I take legal actions against a customer as they have left a review stating my product is not authentic although it surely is and they have no evidence. I personally think they want to get the item for free.

Tried all the routes possible including sending them a message but nothing. Can I send a demand letter to their address ?

Hi,

I intends to know about the procedure / mechanism how to sold running account amazon with company. How to calculate the company worth and what are the platform where i advertise .

Thanks

ESIN Error : My email and account says that my brand is approved but still while listing product I get 5461 error at the same time selling application says declined. Not sure how long it is gonna take after getting email approval too?

I sell chocolate on Amazon. I dispatched the item the same day the buyer purchased it, but they received the parcel two days later than the estimated delivery date due to Royal Mail. The item was meant as a gift, but because of the delay, it didn’t serve its purpose and was no use to them. However, they ate the chocolate, so they can’t return it. Now, they are asking for a refund because the parcel was late and didn’t meet their intended use.

What would you do in this kind of situation?