Heads up folks - UPS
Heads up folks - UPS
47 replies
Seller_QOwDDuKmoItYH
Yes, it is… just been speaking to UPS and they say Amazon is not charging for the collection and they can’t do anything - but it doesn’t actually make sense to me… they told me to speak to Amazon!
I know what amazon will say - so this will obviously be a bug until someone understands and sorts it out… I’m certainly not going to start speaking to amazon about it - my nerves won’t take it! Lol
Seller_ogquXOKHiHw8u
Just got this from Seller Support:-
We understand that you are concerned about the UPS collection charges.
Please be informed that you should not pay the additional fee, please recreate a shipment if it is too late to void.
Seller communications will be out on this week with instruction to reimburse the affected shipment.
Seller_y85eShwkJ1SUS
I’ve just started all again with a shipment and it’s worked! 
Seller_XyRCcsWhTjk2f
Using an old collection tracking number works fine even if the previous reference has been used.
Done this multiple times with no issues.
Seller_aUUUfdHT7ntum
This happened to me the other day. I paid the £2.75 and the driver thought it was odd too. Will watch out for next time.
Seller_6NRzCEEtpNNSg
I had this too when I tried to schedule a collection on UPS without signing in. When I signed into the account the same number allowed free collection.
Seller_Rd5se1u12EP4D
We have had smalll issues last night. The shipping was deleted and after that we build the new shipment again with out any issues.
Seller_C6MYHBAN2vzhw
This happened to me yesterday. I got charged £2.40 for collection. Must be a bug, I hope they fix it soon.
