Hi they accepted my license at first via email as my passport had ran out, but when I wanted to apply for americas on my account I had to renew my passport

Amazon accepted my driving license. I doubt if they’ll accept a National Insurance ID as that doesn’t come with a photo and could be anyone’s.

I quite agree.

They are collecting this information under ‘Know your customer’ regulations. According to those regulations they are required to ask for a photo ID, however it can be ANY form of government issued ID, not just a passport.

I think Amazon are deliberately going OTT and asking for a passport because the new passports have a digitised image of your face which can be read by facial recognition technology.

As Tracy says, Amazon are already heavily into facial recognition and I wouldn’t be at all surprised if it’s not being used in their ‘Ring’ doorbells and security cameras. Amazon have also developed a rather cosy relationship with the police in regard to this tech which they are being very secretive about. It’s quite troubling really.

I’ve been asked for a passport too, but before I upload anything I’ve asked them to answer a few questions about how this data will be used. So far I’ve been given the runaround, despite the fact I’ve written to the MD FOUR times. What’s worrying is that even they don’t seem to have a clue who at Amazon is responsible for data protection matters.

Since they failed to answer my questions within 30 days they have now violated GDPR and I have raised a complaint with the Information Commissioners Office. This is now the second time they have violated my data rights within two years.

It seems Amazon are busting gut to comply with laws which allow them to collect our data, but when it comes to complying with laws which protect our data they couldn’t give a monkeys.

We should all be worried, our data isn’t safe with them.

Hi, I opened a case and this was support’s reply :-

"Hello from Amazon Selling Partner Support,

I understand you would like to complete your account verification.

I would like to inform you that if you do not have a UK passport, then you can upload any one of the following documents:

National Identity Card
Driver’s License (UK Citizens only)
Utility Bill, Bank Statement or Credit Card Statement addressed to the individual and dated from the past 90 days"

Any one of these is OK. Hope that helps!

Matt

I have just gone through my second verification and had no problem with a driving license which I had used on the first one when verification started all those years ago. Oops sorry just read that you don’t have a photo driving license, that will cause a problem as it must be photo id

Hi All,

I am sure they will ask for other documentation, the issue is that this is not an option on completing the online form, they simply ask for a Passport, not any other form of ID. If other documentation was listed, I could get this completed and this would not be an issue. I have emailed them for a resolution, but I find that this is an issue that could have been avoided if someone from the real world made the form out.

Hi All,
Just received this, typical C&P response, asking for items I already declared I don’t have, but it’s a start:

Dear Seller,

We are contacting you as we need some additional documents to continue with your account verification.

Identity verification documents:

Please provide a document meeting the below criteria and ensure the information matches the information in your Seller Central account.

– The document must be a copy of a government issued ID document with a photo, such as a passport, national identity card or residence permit.
– The document must be in date.
– The document must contain full name, date of birth, place of birth, and country of citizenship.
– The document must contain an ID number and the expiration date.

For the primary contact person/beneficial owner

– A copy of the photo and information page of a valid passport or residence permit, a UK driving license.

We do not accept screenshots.

To continue with your account verification, follow the below instructions to provide the requested document.

1. Go to the “Identity information” section of Seller Central.
   https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard
2. Follow the prompts to upload the required document.
3. Click “Submit for verification”.

Once we have received the required document(s), we will continue with your verification.

I emailed them a current Royal Mail OBA invoice, and a cope of my driving license, they have asked for my birth certificate ( now sent ) and a photo ID. They don’t seem to understand that I don’t have any photo id. Unless they have my face on record, that would be pointless anyways as a security check.
Why is this so difficult. All the other platforms we sell on don’t cause this hassle, nothings changed since 2017, the last time we had all this hassle, the bank account they deposit into is the same, our address is the same, I am the same. I may send some DNA in, maybe that will work?

Hi,
I can get a credit card for £10k in 5 minutes online, no problem.
So far I have sent Amazon a copy of, P60 Service pension tax statement, Council tax demand, Driving license, Royal Mail OBA statement and my birth certificate. TBH there is not much more I can send to prove my existence!

If Amazon changed, we would not have to. All the information given is more than enough proof of who I am and where I live. Just a complete lack or empathy to the fact that not everyone drives nor goes abroad. They need a " no " and " what if " people in their meetings, not the " yes,yes,yes" ones that seem out of touch with the real world.