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bulk label format
by Seller_0le2jW2aGamkK

I buy labels in bulk via Amazon and they usually load onto the screen in one continuous line - now they are being created as a zip file with each label having another below with the order on - wasting labels and each one has to be opened individually and printed separately - it's ridiculously time consuming.

Have I changed a setting somewhere?

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MY DISBURSEMENT WAS CANCELLED
by Seller_NRPhSiXMfeVlt

My disbursment was cancelled I have no email to say why no performance notifications and seller support have no idea. They mentioned verification but there is no notice to verify any information either. My seller account is active and account health is very good. Can anyone help Please Admin can you give me some more information?

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my account was deactivated almost 110 days ago totally unfair, account has no negative feedback no violation but Amazon directly deactivated and asking for invoices Even no return no complaint and have positive feedbacks on products . I provided invoices but Amazon never accept. I don't care about account I think Amazon has been a scamming company instead of ECOM . There was my funds almost £7700 but after some days showing £6213. 60 days passed I send appeal to disbursement team for funds but they replied that you use your account in illegall activities (without video call interview), I never do any illegal activity and all was smooth . Still I'm sending emails to them and opening cases but same response everytime. Support team always saying we can't help the disbursement department is different department just contact with them via email . I don't know what's happening with bezoz . Many of seller report same issue that without video call or after video call Amazon denied to disburse funds . It's totally unfair,if Amazon don't want to allow seller in platform it's okay but why not giving funds to them ? And no contact information no physical office,I sent letter in US Seattle office for to check but never get reply.

It has been a scamming just

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Unfair AZ case
by Seller_j9nbblCHcVgo0

HI, we buying fully tracked postage via Amazon Buy shipping to be covered if something happend or Royal lost item we will dont have to counted to Account help.

And again we are not covered .

Order Id 202-6129042-8649936

AZ Claim team A-to-z Guarantee claims: If you purchase Amazon's Buy Shipping and ship on time, you are protected against a-to-z claims where a customer reports problems with delivery. Those claims will not affect your Order Defect Rate but you are still responsible for the financial loss of these claims. My postage has been bought via this and shipped on time. That mean will not affect your Order Defect Rate. Any help is appreciated, thank you.

@Seller_mIRnuhdx7l5sN @Seller_DNQGSsdC7DccM @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR

@Seller_hnDMgUKxMh1V4 @Seller_XUNeUuvrQDpgP @Seller_TSXM2A5nxWSuH

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VAT filing
by Seller_HR0IunaFlrtO7

We are a UK-based company with a non-UK resident director. Currently, Amazon is holding all the tax collected from customers on our sales. I am now in the process of applying for VAT number. Will Amazon refund the VAT it has collected on my behalf?

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Amazon Fulfilment Warehouse Identification Number
by Seller_jickiglsL2698

Hello,

In my UK VAT application we are asked for a warehouse identification number. We've been told it is usually 4 letters followed by 11 numbers.

We need the identification number for LBA4 Amazon Doncaster : Amazon Doncaster iP9, Toronto Way, Iport Ave, Doncaster DN11 0GU.

This is quite urgent for us so any information would be greatly appreciated.

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I am posting here because the normal Abuse Report process is broken in this case, and Seller Support is sending me in circles. I know this is the Seller Forum and not an official abuse queue, but I am hoping a Moderator or Community Manager can help escalate this to the correct team.

ASIN: B00CI6CRO6

What has happened:

This ASIN was originally created for a felt tape under the generic/generic-style brand Direct Products.

The listing built up a large number of authentic reviews for that product.

A seller has now changed the brand name on the listing to WITPOCE, without creating a new ASIN.

The listing still contains the original images, description, and customer reviews — but now displays a different brand and seller.

The seller is effectively misleading customers, profiting from reviews they did not earn, and has gated other sellers out of the listing.

How I reported it so far:

  • Submitted a report via the Abuse Submission form → “The Product Detail Page was changed to represent a different product”
  • Opened multiple cases with Seller Support
  • Seller Support acknowledged the hijack, but then repeatedly asked me to submit packaging photos or brand proof — which does not apply because I am not requesting a brand update
  • I even received an irrelevant reply from the Feedback Removal team — proving my report is being misrouted internally

Clarification — What I am asking for:

I am not requesting that Amazon process a brand change for me. I am not claiming ownership of the “Direct Products” brand.

I am reporting that a fraudulent brand change was performed by another seller, who is now abusing the original ASIN:

  • The new listing misrepresents the product to customers.
  • The seller is profiting from reviews built by the original product.
  • Other sellers have been locked out of the listing.
  • Amazon Policy being violated:

Product Detail Page Rules → https://sellercentral-europe.amazon.com/help/hub/reference/G200390640

ASIN integrity and Review authenticity policies

Why I am posting here:

The official Abuse Submission and Support case processes are clearly not working in this instance.

Cases are being misrouted and closed without appropriate escalation.

I am now asking for this to be reviewed by the:

Catalog Abuse Team

Product Integrity Team

I would also appreciate visibility from an @Amazon Moderator or Community Manager to help this reach the right team.

If this type of abuse is allowed to persist, it sets a dangerous precedent where any seller can:

  • Hijack an ASIN
  • Change the brand
  • Inherit reviews they did not earn
  • Lock out competition
  • This is highly damaging to customer trust and marketplace fairness.

@Amazon Moderator

@Seller_z3k8APxGfbQEK @Seller_fgtTzyHQfOM1x @Seller_XUNeUuvrQDpgP @Seller_gAhPNiLrkfTcr @Seller_VJ4XoAkjDpjPH @Seller_j9Bd91CW3ZVpr

Thank you to any Moderator or Community Manager who can help escalate this to the correct team.

I want to see this resolved not just for this ASIN, but to help prevent this type of abuse from becoming normal on Amazon.

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Quantity variation
by Seller_6Z0dLMcvpIyDJ

Hi, would anyone be able to tell me how to add a variation to my product i am the brand owner so there is no other listing apart form my own i am already selling individual items but i would like to sell in qty how do i do this please?

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Hi everyone,

I’m a new private label seller and recently launched my first FBA product (ASIN: B0FBGTSSGG) on Amazon UK.

So far,

I’ve: Sent in 78 units to FBA, but only 68 are marked as “Available” — My product is Prime-eligible, no other sellers, and I'm using Amazon Sponsored Products ads, Ads say “delivering” but have shown no impressions, clicks, or spend in 5+ days, Buy Box win rate is 0%, and I have no featured offer visibility.

I’m aware that Buy Box is needed for ads to show properly, but I’m wondering: Could the incomplete FBA receiving be blocking full Buy Box eligibility?

Is there anything else I might be missing that could help unlock the Buy Box or trigger ad delivery? I've opened a support case, but would really appreciate advice from anyone who's been through this as a new PL seller. Thanks in advance!

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I am messaging here in the hope an Amazon moderator can look in to this for us as we are flatly refused a resolution via the A-Z appeal and Amazon seller support. The buyer in this case returned the wrong item for a refund, order ID 205-0306167-9114720.

We have documented proof in the Amazon message thread where the buyer states they returned an item different from the one purchased. Their actions directly violate Amazon's policies regarding honest returns and proper use of the A-to-Z Guarantee. This claim was wrongfully granted and the resulting account defect is unjustified, as we fulfilled the order correctly and acted in accordance with Amazon's policies throughout the process.

Who do we contact now for the following

Reassessment and reversal of the A-to-Z Guarantee decision for order 205-0306167-9114720.

Immediate removal of the associated defect from our account metrics.

Consideration of this buyer’s misuse of the A-to-Z process, as it undermines the trust and integrity of the Amazon marketplace.

We are committed to providing excellent customer service and complying with all Amazon policies. We hope Amazon will uphold fairness by correcting this matter.

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