I created my amazon account 3 week ago, when everything had done, I received a notification that my account has been deactivated for verification. I have completed all my verification through video call and provided all the information they required. After some hours I received a mail that my account was involved in fraud or deception so my account will not be activated. Ohh come on i didn't listed any thing or sell any item so how i was involved in fraud. I appealed amazon but they didn't help me, instead of it they send me that same email again. Useless.

discussion.

Hi I am looking for some advise please as we all know talking to seller support requires some sort of secret code that you need to be in the magic circle to understand. I have 3 returns on the same asin- no problems with that although that was around 3 weeks ago. I cannot see the returned reason on any report and status shows in transit which I assume means the buyer is still yet to send it back. What I cant understand is why I cant see any returned reason or even confirm if the seller is sending It back items are £45 each so I assume amazon has asked for them to send it back? What happens now do I just wait until the 45 days passed and will either amazon refund me or do they do back in my inventory if sellable? Am I missing an easy way to see all this as my returns report shows nothing but the seller reimbursement portal does! Thanks in advance

Hello everyone,

I need some guidance and support from experienced sellers.

Our Amazon UK account was deactivated due to an inauthenticity complaint from a customer. We sell only genuine products purchased from verified suppliers, and we’ve taken this situation very seriously.

So far, we have submitted 6 detailed appeals, including:

Authentic invoices from our supplier

Clear product images and packaging details

Verified supplier contact information

A thorough Plan of Action explaining the root cause, corrective steps, and preventive measures

Unfortunately, all appeals have been rejected without clear explanation. We're stuck and unsure what else Amazon expects, despite being fully transparent and compliant.

Has anyone faced a similar challenge and found a way through it? Any advice would really help at this stage.

Thanks in advance for your support.

HI, I have noticed the Best selling rankings have disappered from a lot of products on the product listign page, we use this to monitor performance, Has anyone else noticed this.

Thanks