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Hi everyone,

Is anyone else experiencing a widespread glitch with the “Bought in past month” figure across all listings?

As of yesterday, every single one of my ASINs is affected. Most of them typically show 1,000+ orders per month, but now they’re all displaying just “50+ bought in past month” — even though my actual order volume hasn’t dropped.

This seems to be a front-end display issue, but it’s concerning because that number adds social proof and trust for potential buyers. A sudden downgrade to “50+” across the board could seriously impact conversions.

I’ve raised a case with Seller Support, but so far no clear answers. Just wondering if others are seeing the same issue, and if anyone’s heard back from Amazon with confirmation that this is a known bug?

Appreciate any insights.

Ive had a massive security breach with my present bank of 20yrs (Santander) they have allowed 12 payments all go out over 3 days fraudulently totalling over £3500 Ive been refunded today while they "investigate" but clearly their Realtime security and geographical systems didnt trigger a stop and I only logged in after getting a fraudulent scam text otherwise Id still be here oblivious and no doubt more payments going out - so overnight done alot of research.. In my research with AI for an alternative Free business bank Ive whittled it down to Starling (modern tech superior to Santander) or Mettle (Similar modern tech but Free accounting software as MTD comes in for me next year) - AI told me that Amazon wont accept old Mettle e-money accounts but will accept new ones - so not sure about this - Anyone using Mettle on Amazon to confirm this?

My other alternative is to leave my Santander account just accepting Amazon deposits and Ill transfer them out to my new account as Im honestly worried about falling into verification (I know it will but its a can of worm I dont want to open, who does) - Anyone changed their bank account on Amazon trouble free?

Hi as you can imagine i am losing my mind.

The buybox has been removed on every single listing i am on even for private label without warning or reason.

Ive gone from 2k a day to less then £100 a day for no reason

Every single metric is perfect. Nothing is above any threshold set by amazon

i need help asap or i will have to go through legal route as this is devistating to my business.

@Seller_hnDMgUKxMh1V4 @Seller_Huz6FT08OxHAR @Seller_DNQGSsdC7DccM @Seller_mIRnuhdx7l5sN @Seller_TSXM2A5nxWSuH

Dear Amazon Support Team,

I am writing regarding my request for re-measurement of my product's dimensions, submitted over two months ago. My inventory has completely sold out, and I still have not received the final measurements. This issue is now preventing me from creating new shipments.

We ship four units in one large carton to the warehouse. However, Amazon recorded the dimensions of the four-unit carton as a single unit, resulting in significantly higher FBA fees. While I had inventory, the re-measurement was not completed. Now, with my inventory depleted, my new shipment (FBA15KB0JLRD) has just arrived at the warehouse.

Could you please expedite the measurement process? I am unable to create new shipments until this is resolved, and this is causing significant delays. Thank you for your urgent attention to this matter!

Best regards,

Hi guys, I'm very confused here when doing my profit calculation. Please tell me if I'm doing this right or wrong. I'm deducting the expenses from the income and then I deduct the COGS that was £5600. Doing it this way I'm making a loss that does not make sense as I have products that do well that sell for £25+. Can someone help me out here please.

We've had an Invoice by Amazon order come through, destined to go to Northern Ireland for £200.

We don't have a UKIMS number (and wasn't intending to get one as we rarely get orders from NI over £50).

I thought I could perhaps contact the customer and ask for their UKIMS number, or at the least advise them that if we send without one there may be customs charges, but the contact details are Amazon Business EU SARL because it's a Invoice by Amazon order.

What do I do here since I can't contact the customer?

Any advice appreciated.

This was a problem for some people earlier in the year, but is anyone currently having problems with no shipping options, other than Evri? Its been 2 months now and it seems Im caught in a rut, of weekly notifications, from Seller Support to say they're 'working on it'. I have to go off-site to purchase all RM services.

Just a heads up regarding the new version of Amazon Ads.

They’ve switched everyone over to the updated interface, which in my experience has been far worse than the previous one. I’ve repeatedly asked support to revert me back, but they insist the new version is better for sellers.

Here’s what I’ve experienced so far:

Budget updates don’t apply – I change the budget, but it still shows the old amount and doesn’t reflect the new one.

Keyword bid updates don’t save – I try to lower bids, but changes don’t stick.

The "Portfolio" and "Country" columns are not removable, even though I don’t need them. They just take up space.

Column resizing is limited, and when I adjust the widths, they reset after every refresh.

Because of the forced columns and limited resizing, I can't even view all the data I actually need on the screen.

I reported the bugs over 10 days ago, and while Amazon keeps saying they're working on it, there’s still no fix.

These issues make campaign management time-consuming, inaccurate, and potentially costly. If you're running ads right now, be very cautious, there’s a real risk of overspending or losing track of your settings.

If you're also experiencing issues or simply not happy with the new version, please send feedback directly to Amazon. The more sellers speak up, the more likely they are to take action and either fix the problems or give us the option to return to the previous version.

Would be good to hear if anyone else is facing the same problems.