You can buy shipping and related services, as well as purchase and
print shipping labels, using Buy Shipping in Seller Central. If you need information
about return labels instead of shipping labels, see Manage Returns.
The following browsers are supported and are required to print shipping labels
successfully via Buy Shipping:
Chrome (latest version)
Firefox (ESR 38 and above)
Internet Explorer 11, latest version
Safari (latest, versions 5.1, 6 and 7 as of
On the Manage Orders page, you can buy
shipping either from the list view or from the order details.
From your seller account, go to
> Manage Orders
, and then click the Buy shipping button for
the order you want to ship. You can also access the Buy shipping button from
the Order details
page by clicking the order number.
There will be four columns of information on the Buy Shipping page:
The first column verifies the Customer ship option,
the Ship to
address and the purchased Items in this package. This information is automatically populated
when the buyer purchases an item. If shipping internationally, you will need to enter
weights and descriptions of each item in this column by clicking the link under each
The second column describes the Ship from location,
dimensions and Weight. Use the package dimensions of the outer-most shipping
container and weigh the package with all the packing materials included. When you
ship an item for the first time, we will store the package size and weight. The next
time you ship the item, the size and weight will automatically pre-populate.
Sometimes, our systems will
associate a higher weight with a product than the weight that you provide for that
product. If this happens, you will see a warning about the weight that you have
entered for a package. Confirm that the weight that you have entered is correct
before proceeding. To find out how to submit product information corrections, see
a mistake on a product detail page. How can I correct it?
In the third column,
select a shipping service level, any optional services and the label print
orientation (if offered). If you've configured your Buy Shipping preferences ahead
of time, your shipping services and optional services will be automatically selected
according to the available services, your preferences and the lowest available cost.
If the shipping service level that you have chosen offers the option to change label
print orientation, you can change this at the bottom of the third column. This
setting will be automatically stored and pre-populated for shipping services that
offer this option. You can enter or update your Buy Shipping preferences by clicking
the link at the bottom of the Buy Shipping page.
Note: To view all available shipping
service levels, on the Buy Shipping page, click the See all options
link. The options will differ depending on the carrier.
The fourth column verifies the Delivery date,
charge and any Shipping service level requirements. To view detailed
charges, click the See
Details link. When you are ready to purchase the shipping label, click
Buy Shipping FAQ
Why don’t I see a Buy shipping button?
Merchant Delivery Service is currently only available in Germany and the United
Kingdom in the EU. With a Unified EU Seller Central Account, the Buy shipping button
is only available for Amazon.de and Amazon.co.uk orders and currently limited to
domestic shipping such as Germany to Germany or UK to UK.
After you purchase a
label, the Buy
shipping button will no longer be displayed in the Manage Orders
listing page or Order
Why is the Buy shipping button greyed out on the Buy Shipping page?
If you use the Royal Mail delivery option, you must declare that the contents of
the package are not restricted or prohibited by Royal Mail in order to continue
with the process.
Packages with multiple parts
Buy Shipping does
not support the use of different packages for separate parts of one product. It is not
possible to buy separate shipping with different labels and tracking numbers for
individual parts or pieces of one product listing.
To buy shipping for separate products in one order (individual line
items, not multiple parts of one product), buy shipping for the first item by including
the quantity of each item in the package and then return to the Order Detail page to buy
shipping for the next item. You can repeat this process for other items as needed.
For more information about how to buy shipping services, see Buy Shipping
For more information about return labels instead of delivery labels, see
Invoicing and Chargebacks
After you have purchased a delivery label, the carrier will send you an email with an
invoice for the purchase. Underpayment of labels will be settled between you and the