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This article applies to selling in: United Kingdom

Shipping credits for individual sellers

Note: This Help page does not apply to sellers with Professional selling plans.

When you ship an order, you will receive a standardised shipping credit. Amazon sets shipping charges based on the product category and the shipping method selected by the buyer, and then credits what the buyer was charged to your account.

All sellers are required to offer standard delivery. For media products (Books, Music, Video and DVD), sellers may also elect to offer Express Delivery UK or international delivery.

You must ship orders even if the shipping credit is less than your total shipping costs. To offset the difference, you can adjust your shipping charges or the price of your product. For more information, see Configure shipping rates & restrictions and Manage your inventory.

To customise shipping preferences, go to your Shipping Settings.

Domestic delivery credits

Amazon charges buyers the following rates (in GBP) for orders shipped within the United Kingdom. You receive a shipping credit in the same amount.

Category Standard Expedited
Books (includes audio books) 2.80 8.98
Video (VHS tapes) 2.80 8.98
DVDs 1.26 8.98
Music 1.26 8.98
DIY & Tools 4 + 0.50/kg N/A
Toys 4.03 + 0.50/kg N/A
Games 4.03 + 0.50/kg N/A
Lawn & Garden 4 + 0.50/kg N/A
Consumer Electronics 4 + 0.50/kg N/A
Video Games 1.99 N/A
Software 3.23 N/A
Kitchen 4 + 0.50/kg N/A
All other 3.99 + 0.49/kg N/A
Important: If you have been approved to sell in restricted categories as a Professional seller, please note that you will not be able to continue listing items in those categories using the Individual selling plan. Only Professional sellers can list and sell in restricted categories. Any current active listings in categories requiring approval will remain but the service levels and delivery rates for the All other category are applied to these listings and orders.

International delivery credits

If you offer international shipping, Amazon charges buyers the following rates for orders shipped to countries outside the United Kingdom. You receive the same amount as a shipping credit.

European Union US (including US protectorates) & Canada Rest of World
Books (includes audio books) 4.02 6.94 7
Video (VHS tapes) 4.02 4.94 5.94
DVDs 1.82 4.94 3.58
Music 1.82 4.94 3.58
DIY & Tools N/A N/A N/A
Toys 4 + 0.50/kg N/A N/A
Games 4 + 0.50/kg N/A N/A
Lawn & Garden N/A N/A N/A
Consumer Electronics N/A N/A N/A
Video Games 3.94 N/A N/A
Software 3.94 N/A N/A
Kitchen N/A N/A N/A
All other 4 + 0.50/kg 4 + 0.50/kg 4 + 0.50/kg
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