Sell on Amazon Sign in
This article applies to selling in: United Kingdom

Partnered carrier options

Note: Starting October 1, 2019, the Partnered Carrier Programme is reducing rates by 14% for shipments sent from a UK address to a local Amazon fulfilment centre.

This page provides information on the Partnered Carrier option available to FBA sellers for domestic and cross-border small parcel deliveries. If you do not know yet about the benefits of this programme, visit this page to learn more.

How to opt in for the Partnered Carrier Programme

  1. When you are preparing your delivery to the fulfilment centre via the delivery creation workflow (step Prepare shipment in the workflow), in the Delivery Service section you will see the option to use our partnered carrier.
    Note: For cross-border deliveries, this option will only be enabled for eligible deliveries. Only small parcel deliveries originating in an Amazon European marketplace and being delivered to any of our European fulfilment centres are permitted.
  2. Once you enter the details of your delivery, you will receive an estimate for the delivery charges so you can decide if you wish to use our partnered carrier for that particular delivery.
  3. Before accepting the delivery charges, carefully review the Amazon contractual terms and conditions for participation in the programme, as well as the carrier terms and conditions.
  4. Click Accept charges.
  5. After you have completed your delivery, contact your carrier to schedule the pickup. Alternatively, you can take the package yourself to a local carrier’s pickup centre.

delivery charges are dependent on the dimensions and weight of the parcel(s), the address from which the delivery originates and the destination fulfilment centre. The estimated cost of these charges will be subject to adjustment if Amazon or the carrier determines that the actual weight and/or dimensions of the package are different from the weight and/or dimensions provided by you. For more information, please visit this page.

Important: Once you have accepted the partnered carrier delivery charges, you must contact your carrier to schedule a pickup. Click here for more information on how to schedule a pickup.
Important notice concerning the transportation of hazardous materials: Transporting dangerous goods and/or hazardous material (Hazmat) is prohibited from the Partnered Carrier Programme. Learn more about the FBA Delivery and routing requirements.

Cancel an Amazon-Partnered Carrier Service Shipment

You can cancel a Partnered Carrier shipment up to 24 hours after having approved the estimated shipping charges. To do so, follow these steps:

  1. In your seller account, go to Shipping Queue.
  2. Locate the delivery and click the Work on shipment button.
  3. Under the Delivery Service section, click Void Charges.
Important: Cancelling the delivery does not cancel the inbound transportation fees for the Amazon Partnered Carrier Programme. You must follow the steps above. If 24 hours have passed since you approved the charges, you will not be able to cancel the charges or receive a refund.
Note: Your FBA units need to be packaged according to Amazon's and your carrier's requirements. For more information, see our help page on Packaging Requirements.

Amazon Partnered Carrier Programme international delivery requirements

Destination Marketplace
Packages up to 15kg No additional requirements
Packages from 15 to 23kg Please mark as "Heavy Package/Team Lift" (viewable from both the top and sides of each heavy-weight container).
Packages above 23kg If the box weight is more than 23 kg, you will be blocked from completing the shipment. Cartons weighing more than 23 kg must be broken down into smaller shipment weights.
Package/unit longest side 63.5cm 63.5cm 63.5cm 63.5cm 63.5cm
Delivery appointment Not required - the partnered carrier will book a delivery appointment on the seller's behalf.

Postcode restrictions

Please note that the UPS Partnered Carrier Programme does not provide service to addresses in the following territories:

Territory Postal Codes
Mount Athos 51000 - 51009
Aland Islands 22100 - 22950
Helgoland 27498
Buesingen 78263, 78266


French Guiana



Livigno, Campione d’Italia 23041, 22061
Vatican City 00120
San Marino 47031, 47890 - 47899
Canary Islands 38000 - 38999
Ceuta 52000 – 52009
Melilla 63086

Amazon Marketplace Web Service

Amazon Partnered Carrier options can also be accessed through the Amazon Marketplace Web Service. Follow the steps below to enable this service, which is currently available for domestic deliveries only:

  1. Log into your Seller Central account and go to Settings Fulfilment by Amazon.
  2. Under Amazon Partnered Carrier (Small Parcel Deliveries) - MWS Settings, tick the tick box to accept the relevant terms and conditions of both Amazon and your carrier.
    Note: You must repeat this action for each Amazon Marketplace for which you wish to use this service.
  3. Once you have accepted the terms and conditions, you will be able to use the programme through MWS following the instructions on this page.

To complete your delivery, contact the carrier to schedule a pickup. For more information on how to schedule a pickup, please review this guide.

Sign in to use the tool and get personalised help (desktop browser required). Sign in

Was this article helpful?
Thank you for your feedback
How can we improve this help page? Note: This form doesn’t create a support case. Please specify what you think is wrong with the content itself.
What was helpful?
Thank you again for your help!
Thank you for your feedback. If you have more questions, please Contact Us.

Reach Hundreds of Millions of Customers

Start Selling on Amazon

© 1999-2020,, Inc. or its affiliates