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This article applies to selling in: United Kingdom

Amazon Partnered Carrier program – overview and how to get started

Important: Starting January 1, 2021, there will be an updated workflow for shipments between the UK and the EU using the Amazon Partnered Carrier programme. For these shipments, you must be customs compliant and prepare documentation for customs clearance. For more information, see Cross-border shipment workflow frequently asked questions.
Important: Send your stock to Fulfilment by Amazon (FBA) and benefit from 80% discount on standard PCP rates for domestic shipments sent across the UK and EU between April 1, 2021 and September 30, 2021. For more information, visit the PCP discounted rate promotion frequently asked questions page.

Amazon Partnered Carrier options

This page provides information about the partnered carrier options that are available to FBA sellers for both small parcel deliveries (SPD) and less than truckload/full truckload (LTL/FTL) shipments (also called pallet shipments) within the UK, France, Germany and Spain.

  • SPDs consist of units packed in boxes, and each box is individually labelled for delivery. These are typically smaller shipments that are sent via UPS or DHL in Germany.
  • Pallet shipment combines individual boxes on pallets for delivery. These are typically shipped via UPS Freight or Kuehne+Nagel.

Note: Partnered pallet shipments are available in the UK, Germany, Spain and France for domestic and cross-border shipments to fulfilment centres. The option is currently unavailable for sellers dispatching from an address in Italy.

Amazon partnered SPD carrier

When preparing your shipment to a fulfilment centre via the shipment creation workflow, you will see an option to use an Amazon partnered carrier in the Delivery servicessection.

Note: For cross-border shipments, this option will only be enabled for eligible shipments. Only small parcel deliveries that originate in an Amazon European store and are delivered to any of our European fulfilment centres are permitted.

To participate in this service, take the following steps:

  1. Select Amazon partnered carrier in the shipment creation workflow.
  2. Once you enter the details of your delivery, you will receive an estimate of the delivery charges.
  3. Before accepting the delivery charges, carefully review the Amazon Partnered Carrier terms and conditions for participation in the programme, as well as the carrier terms and conditions.
  4. Click on Accept charges.
  5. After you have completed your delivery, contact your carrier to schedule the pick-up. Alternatively, you can take the package to a local carrier’s pick-up centre.

Shipping charges are based on the dimensions and weight of the parcels or pallets, the address from which the shipment originated and the destination fulfilment centre. The estimated cost of these charges will be subject to adjustment if Amazon or the carrier determines that the actual weight or dimensions of the package are different from the weight or dimensions provided by you. Learn more about providing box details.

Note: FBA units must be packaged according to requirements from Amazon and your carrier. For more information, see Packaging requirements.

Amazon partnered pallet carrier

To participate in partnered carrier pallet shipments, take the following steps:

  1. Select Amazon Partnered Carrier in the Delivery service section of the shipment creation workflow.
    Note: This option will only be enabled for eligible marketplaces and postcodes.
  2. Once you have entered the details of your delivery, you will receive an estimate for the delivery charges. You will also receive an estimated pick-up date. Your pick-up date will be either on the freight-ready date or two days from when the estimate has been accepted, whichever is later.
  3. Before accepting the delivery charges, carefully review the Amazon Partnered Carrier terms and conditions for participation in the programme, as well as the carrier terms and conditions.
  4. Click on Accept charges.
  5. After you have completed your shipment, the carrier will email the point of contact for your business, which is provided during the shipment booking, on the day before the shipment is due to be picked up.

Delivery charges are based on the quantity, dimensions and weight of pallet or pallets, the address from which the delivery originated and the destination fulfilment centre. The estimated cost of these charges will be subject to adjustment if Amazon or the carrier determines that the actual weight or dimensions of the package are different from the weight or dimensions provided by you, if the products on the pallets need to be re-stacked or if the pallets have been damaged.

Note: FBA units must be packaged according to requirements from Amazon and your carrier. For more information, see packaging requirements.
Important: The Amazon Partnered Carrier programme prohibits transporting dangerous goods or hazardous material (hazmat). Learn more about the shipping and routing requirements.

Cancelling an Amazon partnered carrier shipment

You can cancel Amazon partnered SPD shipments up to 24 hours after approving the estimated shipping charges. For Amazon partnered pallet shipments, you can cancel up to one hour after approving the estimated shipping charges.

Go to your shipping queue and follow these steps:

  1. Locate the shipment and click Work on shipment.
  2. Click on the Provide details tab.
  3. Click on Void charges.
Important: Cancelling the delivery does not cancel the charges. You must follow the instructions above to ensure that a pick-up is not made and that charges will not apply. If 24 hours have passed since you approved the charges, you will not be able to cancel the charges or receive a refund for small parcel shipments. You can cancel the charges for Amazon partnered pallet shipments up to one hour after you have approved the charges. Contact Selling Partner Support to process a refund. See frequently asked questions for more information.

Amazon partnered carrier postcode restrictions

Table 1. Partnered carrier SPD
Territory Postcodes
Mount Athos 51000-51009
Aland Islands 22100-22950
Helgoland 27498
Buesingen 78263, 78266

Guadeloupe

Martinique

French Guiana

Réunion

Mayotte
N/A
Livigno, Campione d’Italia 23041, 22061
Vatican City 00120
San Marino 47031, 47890-47899
Canary Islands 38000-38999
Ceuta 52000-52009
Melilla 63086
Table 2. Partnered carrier pallet shipment
Territory Postcodes
Germany 18565, 25845, 25846-25847, 25849, 25859, 25863, 25869, 25929-25933, 25938-25942, 25946-25949, 25952-25955, 25961-25970, 25980, 25985-25986, 25988-25990, 25992-25994, 25996-25999, 26465, 26474, 26486, 26548, 26571, 26579, 26757, 27400, 27498, 83209, 83256
Spain Balears: 07000-07999, Canary Islands: 35000-35999, 38000-38999, Ceuta & Melilla: 51000-52999
France 17410, 17580, 17590, 17630, 17670, 17740, 17880, 17940, 22870, 29242, 29253, 29259, 56360, 56590, 56780, 85330, 85350, Corsica: 20000-20999
United Kingdom BT1-82, BT92-94, BT99, GY1-9, HS1-9, IM1-9, IV1-28, IV 36, IV40-56, IV63, JE1-4, KA 27-28, KW1-17, PA20-38, PA41-78, PH18-26, PH31-44, PO30-41, TR20-25, ZE1-3

Amazon Marketplace Web Service (MWS)

Amazon MWS also includes Amazon partnered carrier options. For more information, visit Introducing Selling Partner API.

To enable this service, use the following steps in Seller Central:

  1. Go to Settings, then click Fulfilment by Amazon.
  2. Click on Edit next to Amazon Partnered Carrier (Small Parcel Deliveries) – MWS settings.
  3. For each Amazon Store that you want to use the service, click the checkbox to accept the relevant terms and conditions of both Amazon and your carrier.

Once you have accepted the terms and conditions, you will be able to use the programme through MWS. For instructions, see Using an Amazon partnered carrier for your inbound shipments (only available in English).

Note: Amazon MWS is not available for partnered carrier pallet shipments.

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