When customers outside your country purchase your products on Amazon, one way to fulfil these orders is to delivery them yourself internationally. There are several things to consider when delivering internationally direct to your customers.
If your inventory is located in a different country than the marketplace where your customers placed their order, you need to deliver the product internationally to your customer. Here is an overview of the process:
It is also important to manage customer expectations. You should provide customers with accurate information about the country from which you are dispatching your product. Specifically, you need to accurately state the "dispatch-from" country in your seller profile and manage customer expectations by stating the actual delivery times from your country. You will be responsible for meeting the delivery expectations for all orders you receive.
International delivery charges vary depending on several factors, including:
In addition to the above charges, you should be aware of customs duties and taxes that will need to be paid. Do not expose customers to customs delays and additional duties and taxes on their products. It is your responsibility to take care of such matters when you deliver the product.
Fulfilling an order internationally will take more time than doing so domestically. Delivery times are reflected in the offer detail page and may make your offer less competitive relative to domestic counterparts.
There are also many online resources that can help sellers determine rates and that will make delivery easier. Here are a few links, organised by region that other sellers have found useful. Visit their websites directly to calculate the approximate delivery charges that you can expect when fulfilling orders for the Amazon marketplaces that you would like to list in:
Delivering to | Company |
United States | UPS |
Canada | UPS |
Europe | DHL |
UPS | |
Japan | DHL |
Yamato |