Monitor deals

Once you have created a deal, you can monitor its status on the Deals dashboard and take the following recommended actions:

• Draft: One or more values for your deal contained an error. You will need to edit the values you entered and then resubmit for approval.
• Under review: Your deal is pending Amazon approval. Deals are usually approved or rejected immediately. However, allow up to 15 minutes for processing.
• Needs edits: You will need to edit the highlighted areas of the deal and resubmit for approval.
• Pending: The deal is eligible. However, the schedule hasn’t been set. Amazon will provide the date and time within one week of the scheduled run.
• Upcoming (pending date/time scheduling seven days before earliest start date): The deal is eligible. However, the schedule hasn’t been set. The deal schedule will be set within one week of the start date.
• Upcoming: Your deal is scheduled to run at the specified date and time. The schedule is automatically generated and cannot be changed. If you do not want the deal to run at this date and time, you can cancel the deal without penalty 25 hours before the scheduled start time.
• Suppressed: Your deal does not meet the eligibility requirements. Click the info to the left of each greyed-out ASIN to understand why it was suppressed, then make the necessary changes to price, quantity or inventory. You must do this at least 25 hours before the scheduled start time to avoid cancellation. If a deal is suppressed during its scheduled run time, the deal price may continue to display to customers. To stop displaying deal prices to customers, you can cancel your deal.
• ASIN greyed out: Your product does not meet the eligibility requirements. ASINs that are greyed out cannot be edited. These need to be removed from your deal. However, if too many of your ASINs are greyed out, you may not be able to create or reactivate your deal.
• Running: The deal is running according to its start and end date. When a deal is running, the only edits allowed are to fix deal price-related issues or you may cancel your deal. Once your deal sells out or is cancelled, you will no longer be able to submit any edits and your deal cannot be reactivated.
• Cancelled: Deals can be cancelled for the following reasons:
  • The deal was manually cancelled by you (seller).
  • The deal was previously suppressed and was not fixed at least 25 hours before its scheduled start time.
  • The deal was cancelled by system (Amazon). Deals are subject to cancellation by Amazon without notification if they violate Amazon’s policy on deal frequency.

After you create a deal, please avoid making the following changes to the ASINs or parent ASIN participating in the deal:

• Do not delete or close any of the listings from your Manage Inventory page.
• Do not change the SKU number for any of the products participating in the deal.
• If your Lightning Deal has variations, avoid making changes to the parent ASIN. This includes creating new child ASINs as variations under the parent ASIN, changing the parent SKU or deleting/closing the parent listing from the Manage Inventory page.

  For example: After creating a deal for a product with three total size variations (small, medium, large), avoid creating new variations under the same parent listing that previously did not exist when the deal was initially created (such as x-small, x-large). Any new variation ASIN that was not included in the initial deal recommendation will not be eligible to run in the deal, resulting in the entire deal becoming suppressed due to no longer meeting all eligibility criteria.

For information on how to troubleshoot some common errors, go to Troubleshooting your deal.

The overall performance for your Best Deals and Lightning Deals can be found in the Manage Deals page in Seller Central.

Click View on the specific deal to see performance for each SKU in the deal. The following metrics will be provided to you in the Product details and Pricing section of your Deal:

• Units sold: The number of Deal units sold during the Deal
• Products waitlisted: The number of items that the customers added to a waitlist after a deal sells out. A high number of items waitlisted suggests that you could have sold more deal units than the quantity for deal that was entered for the SKU. Consider increasing your quantity limit or updating to "in-stock" if you are approaching your limit. Once the quantity limit is reached, the deal will be suppressed on the ASIN and will be unable to be reinstated.
• Deal revenue: Ordered product sales (units sold x Deal price) for that SKU
• Total Deal revenue: Ordered product sales for all SKUs that participated in the Deal