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This article applies to selling in: United Kingdom

Report a Violation

Sellers are responsible for complying with all laws, regulations and Amazon policies when listing products. Amazon encourages sellers to report listing abuse or seller violations of Amazon’s policies or applicable law.

All reports are thoroughly investigated by our team.

For privacy reasons, the results of our investigations cannot be disclosed, but we will take any disciplinary actions that we find appropriate.

Policy violations are the result of a seller violating the activities listed on the Selling Policies and Code of Conduct page.

  1. Go to Report Abuse
  2. Select violation type
  3. Provide concerned Order ID or ASIN/ISBN, as applicable
  4. Make sure to include the following information in the Please describe your issue field, as applicable:
    • The store or business name of the seller that you are reporting
    • The ASIN or ISBN of the item’s detail page and the product title
    • The marketplaces for which the violation has occurred
    • A concise explanation of the violation based on the policy
    • Supporting documentation (for example, order IDs, related messaging or receipts)
  5. Submit

Report a buyer violation

For issues with Buyer Feedback, go to the Feedback Manager and select the appropriate action from the drop-down menu under the Actions column.

To report an abusive message sent by a buyer, please use Buyer Messages.

For all other issues, go to Contact Us and select Other Issues to report abuse. Make sure to include following information to facilitate an investigation, as applicable.

  • The name of the buyer and concerned Order ID
  • The marketplace for which the violation has occurred
  • A concise explanation of the violation based on policy
  • Add supporting documents in attachment filed (for example, contracts, related messaging or receipts)
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