China Post

Carrier Overview

China Post offers shipping services from China to countries worldwide that include full tracking and customs clearance. By booking a China Post label via Buy Shipping, sellers will receive automated tracking and order confirmation.

Shipping Benefits

• Fully tracked shipping from China to the destination country
• Economical shipping with premium service
• Pick-up or drop-off service

Shipping Services

• E-Packet
• E-Courier
  • E-Courier Parcel
  • E-Courier Parcel special
  • E-courier Packet
  • E-Courier Packet special
• E-EMS
• Airmail
  • Ordinary Airmail
  • Registered Airmail

Delivery service introduction

• E-Packet is China Post’s standard direct delivery service for cross-border e-commerce light and small items, with a weight limit of 2 kg (UK: 5 kg). The service cooperates with destination local postal services, and uses the postal channel EDI to quickly clear customs, providing tracking information and delivery confirmation.
• E-Courier is a cross-border logistics solution designed by China Post to integrate high-quality resources from domestic and overseas channels, specifically targeting various situations in different countries and regions. The service uses a commercial customs clearance mode, which may deliver products with batteries, and provides compensation and return services. It includes:
  • E-Courier Parcel last mile uses the standard class delivery network and provides delivery confirmation. E-Courier Parcel special may deliver items with batteries with a weight limit of 30 kg.
  • E-courier Packet last mile uses the economy class delivery network and provides ‘out for delivery’ tracking information. E-Courier Packet special may deliver items with batteries with a weight limit of 2 kg.
• E-EMS is an international express service designed and operated by China Post, which is suitable for international EMS deliveries for high-weight (more than 2 kg) and high-value (US $50 or more) items for cross-border e-commerce. The service adopts a fee calculation model with a starting weight of 50 grams and an additional fee based on additional weight. The internal processing approach is essentially the same as the standard international EMS, providing full tracking information and delivery confirmation.
• Airmail is a delivery service provided by China Post based on the Universal Postal Union (UPU) network for small and light packages. The limited weight for a single package is two kilograms and the service reaches more than 200 countries and regions around the world. Airmail has two categories: ordinary and registered, and some routes provide tracking (upgrade service for Registered Airmail).

Shipping Coverage

China Post currently provides coverage on Buy Shipping for these cities in Appendix 1.

Sellers shipping from these cities will be able to purchase shipping from China Post and receive all the benefits of purchasing a label via Buy Shipping.

Payments and Rates

When China Post collects the parcel or the parcels are dropped off, the carrier will either collect funds at the time of shipment or note your China Post account number and charge the shipments to your account. The quoted rate in Buy Shipping is the public rate offered by China Post. The rate that you will pay when purchasing a label is the rate associated with your account that you have with China Post.

You can purchase shipping services from China Post without creating an account with China Post. After you buy shipping, if you already have a daily collection with China Post, you can provide your parcels to them at the same time. If you do not already ship with China Post, please contact a local branch (from the list provided) to schedule collection time and frequency.

Pick-up/Drop-Off

China Post provides pick-up for Sellers in the coverage area when the label is purchased via Buy Shipping.

China Post Service List lists the coverage areas of the warehouses that serve these cities and the contact information needed to arrange collections.

You can purchase a delivery service directly from China Post without having to create a China Post account.

If you have previously signed an agreement with China Post, or you are a contracted customer of China Post, you can proceed to contact the China Post staff to make an appointment for the collection time and frequency. If you are not a contracted customer of China Post, please contact your local postal service agency (refer to the list China Post Service) to agree on a time and frequency of collection before your first use of the China Post service.

Terms and Conditions

When purchasing labels from China Post, you will accept the terms and conditions as defined by China Post, found here: China Post Terms and Conditions

Is it mandatory to have an account with China Post in order to use Buy Shipping?

No, a China Post account is not required.

How do you calculate the charges for Buy Shipping? Should I pay for the amount that is displayed on Seller Central?

The shipping cost displayed on Seller Central is an estimation of fee based on your parcel’s weight and the China Post public rate. The final shipping cost that you will need to pay will depend on the actual weight of your parcel and your China Post account rate. If you do not have a China Post account, you will be charged the local rate.

How do I pay for shipping?

If you already have an account with China Post, the payment method will remain the same and the fee will still be charged from your existing China Post account. If you do not have a China Post account, you can pay for the shipping on site during pick-up or drop-off.

Do I need to do anything else after purchasing a label in Buy Shipping?

You will need to make sure that the parcel is handed over to China Post on time. If you have not yet scheduled a daily pick-up with China Post, you will need to contact the local postal service agency to agree on the time and frequency of pick-up.

Appendix 1

Ship-from cities China Post covers for Buy Shipping.