Your Manage Orders page provides a customisable view of all your
orders on all sales channels. To view the page from your seller account, click
Orders, and
then click Manage
Orders.
Here is some additional information:
-
You must confirm dispatch of the order with
Amazon within 30 days of the order date. Otherwise, Amazon will automatically cancel
the order and you will not be paid, even if you dispatched the order. One week before
the 30-day cut-off, you will see a warning in Manage Orders (“Confirm
as dispatched by [date] to avoid cancellation”), and you will receive a notification
by email.
-
When you confirm dispatch for even one item
in an order, we charge the buyer for the entire order. If the entire order is not
confirmed, you will see the "Shipment is late" status in Manage Orders and a
warning message on your seller account home page. These will appear even if you have
refunded the remaining items in the order.