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This article applies to selling in: United Kingdom

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The first thing you need to do after registering your seller account is set up your account information, including your seller profile, payment and business information, selling plan, delivery and returns information, and your vacation status.

You should also update your Information & Policies section with information about your store, privacy policy, delivery rates and restrictions, and any custom Help pages, such as sizing charts or other product/category-specific details.

For full details, refer to Update your account information.

How do I set delivery rates for my products?

For BMVD (Books, Music, Video and DVD) products, delivery rates are set by Amazon. For a table of credits, refer to Set your delivery rates.

For non-BMVD products, your account is configured for default delivery rates. You can also set your delivery rates for most product lines by choosing an item/weight-based model or a price-banded model. For more information, refer to Set your delivery rates.

How do I permanently close my account?

If you choose to close your account, Amazon can't reactivate or reinstate it. For full details on ending your relationship with Amazon as a seller, refer to Close your seller account.

You can always choose to temporarily suspend your listings instead of permanently closing your seller account. For more information, refer to Listings status for vacations, holidays and other absences.

How do I contact Selling Partner Support?

When you have a question or a technical issue, we encourage you to use our online Help topics and tools to find your answers. You cannot call Selling Partner Support directly, but using Contact us you can request an email or phone response.

Sign in to use the tool and get personalised help (desktop browser required). Sign in


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