Small parcel delivery to Amazon

The following requirements apply to all small parcel deliveries delivered to Amazon fulfilment centres.

Boxes preparation

• All small parcel delivery boxes must have delivery labels.
• Do not include messaging on delivery labels or other labels applied on boxes.
• Carton dimensions should not exceed 63.5 cm on any side, unless the dimension of a single deliverable unit exceeds 63.5 cm in itself.
• Each box should weigh no more than 23kg, unless it contains one single oversized item that exceeds 23kg. Boxes weighing more than 15kg must be marked "Heavy Package" (viewable from both the top and sides of each heavy-weight container). Cartons weighing more than 23 kg must be broken down into smaller shipment weights.
• Delivery labels must be consistently placed in a way that is easy to visually locate, either on the top or side of the box. Side placement is preferred.
• Print the full set of labels. Because each label is unique, do not photocopy, reuse or modify for use on additional boxes.
• Delivery labels must not be placed on the seam of the box where they can be damaged when the box is opened, which makes the barcodes unscannable.
• Whenever possible, place delivery labels no closer than 3 cm /1.25 in from any natural edge of the box, in such a way that the tape used to seal the box does not cover any barcode or critical information.

Guidelines for carriers

• Only professional carriers are allowed to make delivery appointments with Amazon fulfilment centres. Amazon does not allow general public deliveries.
• Carriers must adhere to our delivery requirements and safety standards.
• All carriers need to supply evidence that goods were handed over to the designated Amazon fulfilment centre. Proof is provided through a time stamp for drop-off at Amazon premises and the signature or name of an Amazon employee.

Preferred Small-Parcel Carriers

Only professional couriers can book a delivery slot with Amazon distribution centres. We strongly recommend using one of the preferred parcel carriers listed below. These carriers deliver at regular, pre-arranged times.

Please see the below a list of carriers that you can use for small parcel deliveries to Amazon fulfilment centres in the UK.

Carrier	Milton Keynes	Dunfermline	Gourock	Peterborough	Swansea	Doncaster	Rugeley	Hemel Hempstead LTN2	Peterborough UNO-EUKA	Coalville BHX2	Dunstable LTN4	Manchester MAN1	Daventry XUKD
	LTN1	EDI4	GLA1	EUK5	CWL1	LBA1	BHX1
Parceline/DPD	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
DHL	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Business Post/UK Mail	Yes	Yes		Yes	Yes	Yes	Yes	Yes	Yes	Yes		Yes
TNT	Yes			Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
ParcelForce	Yes	Yes		Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
FedEx	Yes				Yes	Yes	Yes	Yes	Yes		Yes	Yes
UPS	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
City Link	Yes

"YES" means that a standing appointment already exists in the correspondent location.

Amazon Partnered Deliveries

We also have the Amazon Partnered Deliveries programme for small parcel deliveries at discounted rates.

Carriers that provide this service:

UPS in France, Spain, Italy, the UK and Germany.

DHL in Germany.

Learn more about the Amazon Partnered Carrier Programme.

If you are using an Amazon partnered carrier, you must enter the dimensional data for your small parcel delivery boxes. These dimensions are used to calculate dimensional weight, which may be used to determine fees if the dimensional weight exceeds the actual weight.

Learn more about weight and measurement requirements.

Related Help:

Review Delivery and Routing Requirements for weight, dimension and delivery requirements that apply to all delivery methods.

For larger deliveries, refer to the help page Arranging for less than truckload (LTL) or full truckload (FTL) deliveries to Amazon.