Reasons why a disbursement might fail

Missing or invalid bank account information is a common culprit when you are expecting a payment from Amazon but have not received one. In many cases, the situation is easy to resolve.

If you are a new seller, enter your bank account information in the Payment Information tab in Account Info.

If you are an established seller:

• Confirm your bank account number and routing information. Check your account settings for typos and ensure that you did not enter debit card information instead.
• Confirm that your bank account is located in Countries/Regions and Currencies supported by Amazon for Disbursement or Using Hyperwallet with Amazon.
• Confirm that your bank account is not closed.

If you have confirmed that there is no issue with your bank account information, your payment might be delayed. Learn more at Why didn’t I get paid?