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This article applies to selling in: United Kingdom

Replacements

Note: This report shows replacements issued to customers for completed orders. View the Replacements report.

Field definitions

Online Header Download Header Description
Date shipment-date DD-MM-YYYY. Date of free replacement shipment
Merchant SKU sku Seller’s item identifier
ASIN asin Amazon Standard Inventory Number
Warehouse ID fulfilment-centre-id Fulfilment centre shipping this unit
Original Warehouse ID original-fulfilment-centre-id Original fulfilment centre shipping free replaced item
Quantity quantity Units shipped in replacement shipment
Currency currency Local currency for the transaction
Price Per Unit item-price-per-unit Retail value of item replaced
Replacement Reason Code replacement-reason-code Reason for replacement: see Free Replacement Reasons section below.
Original Customer Order ID original-amazon-order-id Order ID of original shipment

Free Replacement Reasons

Code Reason
0 Other
1 Was lost
2 Defective
3 Damaged in shipping
4 Shipped wrong item
5 Item missing from shipment
6 Lost by shipper
7 Catalogue error/wrong item ordered
8 Shipped to wrong address
9 Delivery problem (correct address)
10 Damaged due to DC/FC handling
11 Shipment in clean-up: item not received
12 Policy exception/customer error

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