Error 8560

Troubleshooting error 8560

There are three possible causes for error 8560.

Cause	Solution
Invalid values in the inventory template	Make sure that your product ID is correct. Check character requirements. For example, UPCs have 12 digits, EANs have 13 digits and ISBNs have 10. Check for conformity with industry standards using an online resource like a UPC validation tool. Update your data and resubmit.
Missing required fields in the inventory template	Make sure all required fields are complete. Use the correct inventory file template for your product category. Make sure the Category (Item Type Keyword) field is correct. See our Product Classifier tool or Browse tree guides for help. Update your data and resubmit.
Product ID doesn't match any ASINs	Either fix an incorrect product ID, or create a new ASIN. Check character requirements for your product ID. For example, UPCs have 12 digits, EANs have 13 digits and ISBNs have 10. Check for conformity with industry standards using an online resource like a UPC validation tool. If you need to fix an incorrect product ID, update your data and resubmit. If your product ID is correct and it is new to the Amazon catalogue, you will need to create a new ASIN. Fill out the required fields in your inventory template and resubmit.