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This article applies to selling in: United Kingdom

The Contact Seller Support Option

The Contact Seller Support option can help you to report an issue that requires immediate attention.

Note: The Contact Seller Support option also has an Urgent Help Needed option. However; it does not cover all the topics. In case your topic qualifies for the Urgent Help Needed option, you will be prompted to select specific reasons and the contact by mail/phone/chat option to interact with a Seller Support representative. You can chose from the support options available for your marketplace.

In order to report an issue with Seller Support, follow these steps:

  1. Go to Contact Seller Support.
  2. Click Selling on Amazon.
    Note: In case you do not find the option to click Selling on Amazon, proceed to step 3.
  3. Enter a keyword related to the issue you are facing in the Tell us how we can help field, and click Get Help.
    Note: You will get a list of “Search Results”. If you are unable to find a solution then, follow step 4.
  4. From the Other issues issues drop-down menu on the left, select All other issues.
    Note: You will get the option to contact Seller Support using e-mail, phone, or chat. Please select the available support option for your marketplace.

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