Delivery Expectations for Individual Sellers

Individual sellers are expected to dispatch all orders within two working days of the date on which the order notification is made available by Amazon.

All individual sellers are required to offer Domestic Standard shipping; they may also elect to include Express Delivery to the UK.

Domestic shipments include addresses in mainland UK, PO Boxes, Channel Islands, Northern Ireland, Outer Hebrides and BFPO addresses.

Domestic Standard

The buyer should receive their order within 3 to 13 working days of the dispatch date.

Express Delivery UK

The buyer should receive their order within 1 working day of the dispatch date. If the order is being sent to the UK from EU and EEA countries, the buyer should receive the order within 3 to 18 working days of the dispatch date. If the order is being sent to the UK from other countries, the buyer should receive the order within 7 to 23 working days of the dispatch date.

International Standard

International shipments should arrive within 3 to 12 working days for deliveries in Europe, 6 to 10 working days for deliveries in North America and Japan, and between 8 and 12 working days for deliveries in other countries. If you are posting overseas, you must use Airmail. If you are posting to Western Europe, remember to select Airmail delivery in conjunction with printed paper rate or small packet rate as this is cheaper. Attach a Royal Mail By Airmail—Par Avion sticker (available from any Post Office) or write "By Airmail" in the top left-hand corner of your parcel.

You are responsible for handling customer service questions from buyers.

See also

• Ship BMVD Products.