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This article applies to selling in: United Kingdom

Your orders list

The Manage Orders page displays your orders list in a table. From this list, you can access the details necessary to fulfill an order. If you have a Professional selling account, you can also download an Order Report. See Order Reports for more information.

To view your orders list, click Orders, and then click Manager Orders. For more information, see Manage your orders.

Note: If you sell on more than one Amazon European marketplaces (such as Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.it or Amazon.es), your orders for all of these marketplaces will appear in the Orders list.

The following table contains definitions for each column on the Manage Orders page:

Field Description
Order Date The date and time the order was submitted. Click column header to sort by order date.
Order Details
  • Order ID: Links to Order Details page
  • Labels indicating what type of buyer has made the purchase, where buyer types are available (Prime, Business Buyer, etc.) If you're shipping an order to a business buyer, you must include a packing slip as well as purchase order number (if one was provided). Learn more.
  • Product title
  • QTY: Quantity ordered
  • ASIN
  • SKU
  • Contact Buyer: Links to Contact Customer form
  • Sales Channel
  • Fulfillment Method
Shipping
Status
  • Confirm as shipped by [date] to avoid cancellation: Shipping deadline to avoid order cancellation
  • Status: For seller-fulfilled orders, status types include:
    • Unshipped
    • Pending
    • Shipped
    • Cancelled
    • Refund applied

    For Amazon-fulfilled (FBA) orders, status types include:

    • Pending
    • Payment Complete
    • Complete
    • Refund applied

    For Multi-Channel Fulfillment orders, status types include:

    • Unfulfillable
    • Planning
    • Shipping
    • Complete
    • Refund applied

Action This column displays the following actions that you can take on your orders:
  • Print packing slip
  • Confirm shipment
  • Buy shipping
  • Cancel order
  • Edit shipments
  • Refund order
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