Amazon Handmade Terms and Conditions

Amazon Handmade is a store with handcrafted products, made by Handmade Sellers ("Makers"). Amazon uses an application process to add new Makers to the Handmade category to ensure customers are able to buy with confidence.

The following terms supplement the Amazon Services Business Solutions Agreement and govern your participation in the Amazon Handmade programme.

Amazon reserves the right to remove selling privileges at any point and at its sole discretion. We also reserve the right to update these terms.

Amazon Programme Eligibility

Your participation in Amazon Handmade is subject to Amazon’s approval. To submit an application, go here.

Members of collaborative groups must provide a link to any online documentation containing details regarding their organisation.

Amazon Handmade Product Eligibility

You can only list products in the Handmade store that meet eligibility requirements described in the Amazon Handmade Product Eligibility section of Welcome to Handmade.

Fees

Enrollment in and approval to sell in the Amazon Handmade store comes with a waiver of the Professional selling fee (£25) for Makers that are approved to sell in the Handmade category.

Makers will pay a referral fee on each item sold. See Amazon Handmade: Referral Fees for more details on referral fees.

Copyright, Trademark, and other related policies

You must comply with all federal, state, and local laws as well as Amazon policies applicable to your products and product listings. You may not violate the Intellectual Property (IP) rights of brands or other rights owners.

For more information on Amazon’s policy regarding Intellectual Property, see Intellectual Property Policy for Sellers.

We recommend registering with Amazon Brand Registry.

Amazon Brand Registry helps Makers protect registered trademarks on Amazon and creates an accurate and trusted experience for customers. Currently, brands must have a registered trademark to be eligible for enrolment in this programme.

Protecting Handmade Integrity

Amazon reserves the right, in its sole discretion, conduct a review of products and the Makers listing them in the Handmade store. As part of that review, we reserve the right to remove listings and/or Makers that do not comply with Amazon, or Handmade specific guidelines and policies. Any Maker impacted by a removal from Amazon will be notified and in most cases, will have the option to appeal an enforcement decision.

Makers will receive enforcement notifications via Performance Notification in Seller Central and will include details on what is needed by Amazon to conduct an audit, as well as the timeframe in which the Maker will need to provide Amazon with this information.

Makers who repeatedly attempt to circumvent decisions or actions taken by Amazon Handmade, may see their ability to sell in the Handmade store permanently revoked.

Listing requirements

All listings must adhere to all Amazon listing policies and Handmade listing requirements guide, as documented in Amazon Handmade: Category Listing Policies & Requirements.

Customisation data

Makers selling customised goods are subject to the Customisation Programme Terms for Sellers.

Handmade returns, refunds, restocking, and order cancellation

Sellers of handmade products must comply with all Amazon Handmade: Returns, Refunds, and Cancellations Policies as well as the Amazon Handmade: Fulfilling Orders.

Information sharing

In addition to any information sharing agreement through the Amazon Services Business Solution Agreement, you agree that by creating a Maker Profile Page, any information about you or your products (including images of you or your products) can be shareable by Amazon customers through websites, mobile applications, and other online points of presence.

News Announcements and Press Releases

Makers conducting their own PR activities, either independently or through a contracted agency, that include any mention of Amazon or Amazon Handmade, should engage our Amazon Handmade PR team to review their content two-weeks prior to issuing an announcement or Press Release. Please contact Handmade Support via Contact Us and they will connect you with someone from the Handmade PR team.

Send a draft of your release in a Word document, which may also be routed to and reviewed by internal Amazon stakeholders as appropriate.

A Handmade PR representative will get back in touch with you as soon as possible.