These terms supplement your seller agreement and apply to your use of features that Amazon makes available to enable the listing, sale and fulfilment of customisable products (the “Customisation Programme”).
Registration is required to participate in the Customisation Programme. For more information, click here.
You, Amazon customers or other third parties may make available images, illustrations, graphics, designs, fonts, text or other content in connection with the Customisation Programme (“Customisation Data”). If you receive an order for a customisable product that includes a third party’s Customisation Data, you may use that Customisation Data solely to fulfil that order, and may not retain it after the order has been fulfilled. You agree to verify that any Customisation Data complies with the Customisation Programme Terms and Conditions, including that it does not infringe any third-party intellectual property rights or any Amazon policies (including policies for Restricted Products and Prohibited Content).
You represent that you have all necessary rights to any Customisation Data that you make available to us, and that your Customisation Data does not infringe any third-party intellectual property rights or any Amazon policies (including policies for Restricted Products and Prohibited Content). In addition to the rights and licences that you grant Amazon to Your Materials, you also authorise Amazon to enable customers to share images of products using Customisation Data via websites, mobile applications and other online points of presence.
You are not allowed to list the following products under the Customisation Programme – personal computers, laptops, computer towers, video game consoles or tablets. This includes the refurbishing of the aforementioned base products.
When customers shop for customisable products on Amazon, they expect these products to be made on demand using the personal choices entered during the purchase process. Each custom field (for example, text input, image upload or configuration option) that the customer encounters when creating a customised product must serve the purpose of furthering the customisation of the customer desired product. Any attempt to manipulate custom functionality in a manner which circumvents existing Amazon policies, or misrepresents customised products, is prohibited. Prohibited behaviours include, but are not limited to:
Violations and misuse of the custom feature set might result in loss of the custom feature set with the inability to reinstate.
For more context and guidelines, refer to the Amazon Custom Listing Guide.