What can I do if my bank account
information is not accepted?
Here are some common reasons for bank account rejection:
Your bank or branch sort code number is mistyped. Confirm and re-enter the
information.
Your International Bank Account Number (IBAN) is mistyped. Confirm and re-enter the
information.
Your bank account is not located in a supported country within Eurozone or in a country
supported by Amazon Currency Converter.
You can only have 1 bank account per marketplace and you are trying to add a second
bank account.
You entered the numbers from the bottom of a deposit slip instead of the numbers of
your bank account. Although these are often the same, in some cases they may not be.
Please re-enter the numbers.
Common issues encountered while adding a new bank account information:
If you are unable to access the bank account page or see a forbidden message, ensure
either you are the primary user of the account or ask the primary user to grant you the
appropriate permissions to use this page. If you are the primary user, click here to grant access
to other users.
The country you want to list is not in the bank drop-down. Your bank is located in the
United Kingdom, Austria, France, Germany, or the US. Only banks supported by Amazon
currency converter for sellers are accepted.
Steps to add a new bank account
If you want to add a new bank account to your seller account, follow these steps:
Go to Settings, and click on Account
Info
On the Seller Account Information page, under Payment
Information, click Bank Account Information.
On the Deposit Methods page, click Assign
for the marketplace and click Add new deposit method (right-hand
side on the page). To prevent misuse of your bank account, you will be required to verify
your existing account details.
If you want to replace the current deposit method follow these steps:
Go to Settings, and click on Account
Info.
On the Seller Account Information page, under
Payment Information, click Bank Account
Information.
On the Deposit Methods page, click Replace deposit
method and select the marketplace for which you would like to assign a
different method. Once done, click Set Deposit Method.
Steps to verify or deactivate a bank account
Go to Settings, and click on Account
Info.
On the Seller Account Information page, under
Payment Information, click Bank Account
Information.
On the Deposit Methods page, click Manage your
Deposit Methods and click Verify or
Deactivate available on the right-hand of the page.
For more information about updating your bank account information in your seller account,
see Bank Account Information.