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This article applies to selling in: United Kingdom

What can I do if my bank account information is not accepted?

Here are some common reasons for bank account rejection:

  • Your bank or branch sort code number is mistyped. Confirm and re-enter the information.
  • Your International Bank Account Number (IBAN) is mistyped. Confirm and re-enter the information.
  • Your bank account is not located in a supported country within Eurozone or in a country supported by Amazon Currency Converter.
  • You can only have 1 bank account per marketplace and you are trying to add a second bank account.
  • You entered the numbers from the bottom of a deposit slip instead of the numbers of your bank account. Although these are often the same, in some cases they may not be. Please re-enter the numbers.

Common issues encountered while adding a new bank account information:

  • If you are unable to access the bank account page or see a forbidden message, ensure either you are the primary user of the account or ask the primary user to grant you the appropriate permissions to use this page. If you are the primary user, click here to grant access to other users.
  • The country you want to list is not in the bank drop-down. Your bank is located in the United Kingdom, Austria, France, Germany, or the US. Only banks supported by Amazon currency converter for sellers are accepted.

Steps to add a new bank account

If you want to add a new bank account to your seller account, follow these steps:

  1. Go to Settings, and click on Account Info
  2. On the Seller Account Information page, under Payment Information, click Bank Account Information.
  3. On the Deposit Methods page, click Assign for the marketplace and click Add new deposit method (right-hand side on the page). To prevent misuse of your bank account, you will be required to verify your existing account details.

If you want to replace the current deposit method follow these steps:

  1. Go to Settings, and click on Account Info.
  2. On the Seller Account Information page, under Payment Information, click Bank Account Information.
  3. On the Deposit Methods page, click Replace deposit method and select the marketplace for which you would like to assign a different method. Once done, click Set Deposit Method.

Steps to verify or deactivate a bank account

  1. Go to Settings, and click on Account Info.
  2. On the Seller Account Information page, under Payment Information, click Bank Account Information.
  3. On the Deposit Methods page, click Manage your Deposit Methods and click Verify or Deactivate available on the right-hand of the page.

For more information about updating your bank account information in your seller account, see Bank Account Information.

For more information on fees (referral fees, selling fees per-item fees), see Selling On Amazon Fee Schedule.

If you are look for support from one of our Seller Support representative, Click Contact Seller Support.

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