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This article applies to selling in: United Kingdom

What are the Various Types of Errors?

Format Error – Format errors occur when your inputs don’t match the prescribed format suggested in the instructions of the Additional VAT Report template. Click “Validate Template” under the Add-Ins menu to get format errors.

VAT Error – VAT errors happen when your inputs were verified and were found not to match with records. E.g. Customer VAT number did not pass the VIES VAT number validation check. You can identify VAT errors only after uploading the report to VAT Services on Amazon.

Not Included Error – All transactions of an invoice are marked as “Not included” in the Additional VAT Report if it is not applicable to the VAT filings for your VAT Services on Amazon-subscribed countries or for the time period covered by the filing.

You can see “Not included” transactions only after uploading the report to VAT Services on Amazon.

Error type Indication in column A or B of the error row Indication in the error cell Reason for error Action required
Format Error “Error” text with a red border in column A Red border Format errors occur when your inputs don’t match the prescribed format suggested in the instructions of the Additional VAT Report template. Check the comment in the error cell for error details. Refer to the “Acceptable Values” column in the “Data Definitions” sheet for guidance on appropriate cell input values. Rectify the error using this information.
Note: All rows with the same invoice will be marked as an error, even if only one invoice line item has an error.
VAT Error “VAT Error” text with a light grey fill in column B Light grey fill VAT errors happen when your inputs were verified and were found not to match with records Check the comment in the error cell for error details. Rectify the error using this information.
Note: All rows with the same invoice number will be marked as an error, even if only one invoice line item has an error.
“Not included” error “Not included” text with a dark grey fill in column B Not applicable. The whole row is affected All transactions of an invoice number are marked as “Not included” if it is not applicable to the VAT filings for your VAT Services on Amazon-subscribed countries or for the time period covered by the filing. You may have the obligation to file these transactions in non-VAT Services on Amazon-subscribed countries and/or with filings for a different time period.
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