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This article applies to selling in: United Kingdom

Handmade Pet Supplies Guidelines

As an Artisan, your handmade Pet Supply products must adhere to the following guidelines: Amazon reserves the right to remove any listing it considers to be inappropriate for sale for any reason.

  • All products must meet the Handmade listing policy and Handmade imaging guidelines.
  • Handmade prohibits listings of pet food or treats.
  • All products must adhere to Amazon’s general Policies and agreements.
  • All products must adhere to Amazon’s Animals and Animal Products policies.
  • All products must comply with all applicable laws and regulations.
  • All products must be new and authentic. We do not allow any used, counterfeit, replica, trademark-infringing or knock-off products on Handmade.
  • You must follow the Handmade returns, refunds and cancellations policy.
  • If you are listing Pet cosmetics or grooming products, you must adhere to the following:
    • Handmade prohibits listing healthcare products, pharmaceuticals, medical devices or any product that claims to prevent or cure disease in humans and/or animals.
    • Products must be appropriately described and labelled.
    • All information that is currently mandatory to print on product packaging must also be provided to customers on the product detail page. This can be uploaded as a secondary product image.
    • Price per unit (basic price) information needs to be provided if required by law.
    • Products that fall under the Dangerous Goods legislation (e.g. certain perfumes) must be packaged and labelled appropriately, and must be handled and shipped with care.

Additional information on price per unit: Products offered according to weight or volume should be provided with a basic price (e.g. 20 GBP/100 ml for a perfume with capacity of 200 ml and a price of 40 GBP). So that the basic price can be shown correctly, you must provide the necessary data when listing a product. For products for which a basic price needs to be shown, provide the weight/volume of the product and unit of measurement in the “Additional Information” section in the 1 x 1 in Seller Central (excluding packaging). Filling in these fields might be required by law. The basic price (or “price per unit”) will then be calculated automatically and presented on the details page.

Protecting Handmade Integrity

Amazon reserves the right, at its sole discretion, to remove a product from any Amazon Handmade category. We will notify the impacted Artisan regarding the removal, and the impacted Artisan will have the option to appeal this decision. Notifications will be sent to the Artisan via Seller Central, and will include details on what is needed by Amazon to conduct an audit, as well as the time frame in which the Artisan will need to provide Amazon with this information.

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