Amazon Renewed Listing Guide

How to create a Renewed ASIN

We suggest, for the best search and discoverability for your customers, that you use the Certified Refurbished ASIN Creation Tool when there is a new equivalent in the Amazon catalogue.

1. In your Seller Central account, go to Catalogue > Add Products .
2. Click I am adding a certified refurbished product.
   Note: This link will only appear if you are an approved Renewed seller.
3. Enter the new equivalent ASIN of the item you will be offering as Renewed.
4. If you are selling in multiple marketplaces, you will have the chance to select whether you would like to create a Renewed ASIN in these marketplaces.
5. If you are creating a Computer or Wireless Renewed ASIN in the EU and the UK, you will have the ability to select a cosmetic grade.
   
   1. If no selection is made, your offer will be created by default under Grade 1 - Excellent condition.
   2. For more information, go to the Multi-grade offers on Renewed Wireless and Computer ASINs section below.
6. If there is not an already existing Renewed ASIN, you will be prompted to optionally add:
   • Inventory Quantity
   • Price
     • Bear in mind that Renewed ASINs must be priced at least 5% less than the new equivalent.
   • SKU, for your internal bookkeeping.
   • UPC, cannot be the same UPC as the new item.
7. Select Create Renewed ASIN.

If you are unable to locate a new equivalent on Amazon, you must create your ASIN from scratch.

1. In your Seller Central account, go to Catalogue > Add Products .
2. Click I am adding a product not sold on Amazon.
3. Select the category that best fits your item and scroll down to Select Category.
4. Enter all required information.
5. For your title, you must add (Renewed) at the end. For example, Nikon Coolpix S7000 Wi-Fi Digital Camera (Renewed) (reconditioned).
6. Your condition type must be "New".
7. Once all required information has been added, you will be able to select Save and Finish.

Our team will ensure these newly created ASINs are added to the Renewed catalogue within 5 working days.

Multi-grade offers on Renewed Wireless and Computer ASINs

This option is currently only available in the EU and the UK at this time.

For Wireless and Computer ASINs only, you will be able to create offers on the same Renewed ASIN under three distinct cosmetic conditions:

1. Grade 1 - Excellent condition (that is, former Renewed single grade), continue to use the condition type - New.
2. Grade 2 - Good condition, use the condition type Used - Good.
3. Grade 3 - Acceptable condition, use the condition type Used – Acceptable.

For detailed descriptions of each cosmetic condition across product categories, go to Amazon Renewed EU/UK Programme Terms.

If you are an approved Amazon Renewed seller in the EU and the UK in the Wireless and Computers product categories and do not see the condition drop-down menu, you can contact your Account Manager or open a case for Amazon Renewed Selling Partner Support. Ensure that you configure your language settings to English for this action.

Create Renewed Apple ASIN

We have a separate process for listing Renewed Apple products. To find the ASIN, you can perform a name search in the Add Products section of Seller Central or open a case for Amazon Renewed Selling Partner Support.

If you are unable to search and add a refurbished product offer, you can contact your Account Manager or open a case for Amazon Renewed Selling Partner Support. Ensure that you configure your language settings to English for this action.

Renewed Listing Guidelines

For the best customer experience, we expect all Renewed ASINs to follow the below listing guidelines found here in addition to all listing requirements in the Amazon Services Europe Business Solutions Agreement.

Renewed Pricing

Renewed repricing rule allows you to automatically adjust prices on the Renewed SKUs in your inventory. As with a regular automated pricing rule, your price can adjust to the relevant New Equivalent Featured Offer. Additionally, setting a Renewed repricing rule will raise or lower your prices in response to the New ASIN that is mapped to the Renewed version. If the new version of the product drops, your price will adjust to remain at least 5% lower than the corresponding featured offer on the New equivalent ASIN.

1. In your Seller Central account, go to Automate Pricing under the Pricing tab, and click Create a new pricing rule.
2. From the Create a new pricing rule screen, select the Renewed pricing rule type and give it a name and choose the store where the rule will be active.
3. Next, define the parameters of your pricing rule:
   
   1. Your Renewed ASIN should always be priced at least 5% below the New ASIN. In the first section, you can specify to reprice your SKU by a certain amount or percentage below New. If there is no New ASIN mapped to your Renewed ASIN, this part of the rule will be ignored.
   2. You can also reprice your SKU in relation to other offers that are made on the same Renewed ASIN. You can stay below, above or match the Featured Offer by a certain percentage or amount.
      Note: As you make each entry, a rule summary at the bottom will be updated with your selections.
   3. The third section of the rule parameters will allow you to choose the types of offers and conditions that your prices will be compared against.
   4. Finally, let Amazon know whether to pause this rule when your price is updated elsewhere.

When you are satisfied with how your rule is defined, click Save this rule in Amazon.

Once you have created a Renewed Pricing Rule, go to Add SKUs to a pricing rule.

Frequently asked questions

Why am I not able to list my products on Amazon Renewed?

You must be approved to sell Renewed products. If you would like to apply to sell Renewed items, go to Amazon Renewed.

If you are approved and are still unable to sell, contact Amazon Renewed Selling Partner Support.

Why are some countries greyed out or not available in the ASIN creation tool?

If you are seeing a greyed out country, this means the new ASIN is not available in that country. Follow the steps mentioned above on how to create a Renewed ASIN from scratch.

If you are not seeing a country altogether, this means you are not allowed to or not set up to sell in this country. If you would like to expand into other countries, contact Amazon Renewed Selling Partner Support.

Why am I getting a "Product type is not available" error?

Ensure that your products are on our approved list of items, here.

Commonly, this error message appears when the New equivalent ASIN is missing key attributes or has incorrect categorisation or information in the catalogue (for example, category, recommended browse node, item type keyword).

The best recommended option is to edit the listing to validate or correct the info in Seller Central and wait for 24 hours before reattempting creation. To do so, go to Manage Inventory > Edit > Vital Info .

If the issue persists, contact Amazon Renewed Selling Partner Support.

The ASIN creation tool prompts with a successful message of ASIN creation, but the ASIN is not in my MYI. What can I do?

Sign out from your current session in Seller Central and sign in again to create the ASIN and reattempt your submission. If the issue persists, contact Amazon Renewed Selling Partner Support.

Why am I getting a “Not Authorised” error?

This means you are not authorised to list this product because of either category or brand restrictions. You must have the option to request approval. If you do not have this option, apply for approval in Seller Central by going to Catalogue > View Selling Applications . If this issue persists, contact Amazon Renewed Selling Partner Support.