We suggest, for the best search and discoverability for your customers, that you use the Certified Refurbished ASIN Creation Tool when there is a new equivalent in the Amazon catalogue.
If you are unable to locate a new equivalent on Amazon, you must create your ASIN from scratch.
Our team will ensure these newly created ASINs are added to the Renewed catalogue within 5 working days.
This option is currently only available in the EU and the UK at this time.
For Wireless and Computer ASINs only, you will be able to create offers on the same Renewed ASIN under three distinct cosmetic conditions:
For detailed descriptions of each cosmetic condition across product categories, go to Amazon Renewed EU/UK Programme Terms.
If you are an approved Amazon Renewed seller in the EU and the UK in the Wireless and Computers product categories and do not see the condition drop-down menu, you can contact your Account Manager or open a case for Amazon Renewed Selling Partner Support. Ensure that you configure your language settings to English for this action.
We have a separate process for listing Renewed Apple products. To find the ASIN, you can perform a name search in the Add Products section of Seller Central or open a case for Amazon Renewed Selling Partner Support.
If you are unable to search and add a refurbished product offer, you can contact your Account Manager or open a case for Amazon Renewed Selling Partner Support. Ensure that you configure your language settings to English for this action.
For the best customer experience, we expect all Renewed ASINs to follow the below listing guidelines found here in addition to all listing requirements in the Amazon Services Europe Business Solutions Agreement.
Renewed repricing rule allows you to automatically adjust prices on the Renewed SKUs in your inventory. As with a regular automated pricing rule, your price can adjust to the relevant New Equivalent Featured Offer. Additionally, setting a Renewed repricing rule will raise or lower your prices in response to the New ASIN that is mapped to the Renewed version. If the new version of the product drops, your price will adjust to remain at least 5% lower than the corresponding featured offer on the New equivalent ASIN.
When you are satisfied with how your rule is defined, click Save this rule in Amazon.
Once you have created a Renewed Pricing Rule, go to Add SKUs to a pricing rule.
You must be approved to sell Renewed products. If you would like to apply to sell Renewed items, go to Amazon Renewed.
If you are approved and are still unable to sell, contact Amazon Renewed Selling Partner Support.
If you are seeing a greyed out country, this means the new ASIN is not available in that country. Follow the steps mentioned above on how to create a Renewed ASIN from scratch.
If you are not seeing a country altogether, this means you are not allowed to or not set up to sell in this country. If you would like to expand into other countries, contact Amazon Renewed Selling Partner Support.
Ensure that your products are on our approved list of items, here.
Commonly, this error message appears when the New equivalent ASIN is missing key attributes or has incorrect categorisation or information in the catalogue (for example, category, recommended browse node, item type keyword).
The best recommended option is to edit the listing to validate or correct the info in Seller Central and wait for 24 hours before reattempting creation. To do so, go to Manage Inventory > Edit > Vital Info .
If the issue persists, contact Amazon Renewed Selling Partner Support.
Sign out from your current session in Seller Central and sign in again to create the ASIN and reattempt your submission. If the issue persists, contact Amazon Renewed Selling Partner Support.
This means you are not authorised to list this product because of either category or brand restrictions. You must have the option to request approval. If you do not have this option, apply for approval in Seller Central by going to Catalogue > View Selling Applications . If this issue persists, contact Amazon Renewed Selling Partner Support.