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This article applies to selling in: United Kingdom

Keeping Your Account Information Secure

The security of your account is important to us because it is central to your business. We recommend the following best practices to reinforce the security of your Amazon account:

Seller Central – Best Security Practices

  1. Set up Two-step Verification for all of your Amazon accounts You can reinforce your password security like this as you are required to enter an additional code from your phone when signing in to your account. This can greatly reduce the risk of unauthorised access if the password is compromised.
  2. Pick strong passwords that are different for each of your accounts and change your password regularly.
    • Choosing the same password for each of your online accounts is like using the same key to lock your home, car and office – if a criminal gains access to one, they are all compromised.
    • Use a long password made up of numbers, letters and symbols.
    • Avoid using publicly available information (e.g. your phone number) in your passwords.
  3. Make sure that the email address or mobile number that you use to sign in to your account is up-to-date. For more information on how to change your email address or password, please see Change Login Settings
  4. If your business has multiple users, have each user set up their own account and then link your accounts. Ensure that you regularly review secondary users who have access to your account and revoke access to users who no longer need it.
  5. Review your Notification Settings and ensure that you have the required set-up to receive notifications of important actions being taken on your account. Beware of phishing. Amazon never asks you to verify sensitive information by email. Only submit such information when completing an order on our website, registering to sell on Amazon or updating account information in Seller Central.

    If you are ever in doubt about the authenticity of an email, visit our site directly by typing the web address into your browser bar, rather than clicking on any links.

    To find out more about Amazon's efforts to combat fraudulent email, please visit our help page about identifying whether an email or web page is from Amazon.

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