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This article applies to selling in: United Kingdom

When and how do I list a back-order product?

List a product, other than a BMVD product, as a "back-order" if you are accepting orders for it now but will not dispatch it until a later date (restock date) because the product is out of stock.

To list a back-order product, enter a future restock date for it (specifically, the date when the product will be back in stock). Customers can then order the product, but they will see that it is not available for dispatch until the restock date.

  • Back-order products will only appear on Amazon when the restock date is within 30 days of the current date. This is because you must dispatch within 30 days of a buyer placing an order.
  • The "promised dispatch date" is the date you promise to dispatch a product to the buyer. For a back-order product, Amazon sets the promised dispatch date to the restock date unless it is Saturday, Sunday or certain holidays. In those cases, the promised dispatch date is the first available dispatch date after the restock date.
  • BMVD products offered on Amazon must be dispatched within two working days of the date when the order confirmation is made available to you. Due to this, you cannot offer BMVD Products for back-order.
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