Send to Amazon: Choose inventory to send

This page provides information about the first step to create a shipment with Send to Amazon, choose inventory to send, including how to set up your workflow, add inventory that you want to send to fulfilment centres and create case-pack templates.

You can add inventory to a workflow by either selecting from a list of your available Fulfilment by Amazon (FBA) SKUs or by uploading SKUs in bulk using a template.

Step 1 – Choose inventory to send
Step 1b – Pack individual units
Step 2 – Confirm shipping
Step 3 – Print box labels
Step 4 – Confirm carrier and pallet information (for pallet shipments only)
Step 5 – Print pallet labels (for pallet shipments with an Amazon partnered carrier only)
Final step – Tracking details (for small parcel and pallet shipments not using an Amazon partnered carrier)

Set up your workflow

Select your Ship from address. This is the address from which you will send your inventory. By default, this will show the last address from which you shipped. You can change this address by clicking on Ship from another address.
Note: Amazon requires an accurate Ship from address to ensure the proper placement of your inventory and the accuracy of shipping charges. You will not be able to change this address once you confirm your shipments in step 2 of the workflow.

Select the Marketplace destination. This is the Amazon marketplace to which your inventory will be sent.
Note: The marketplace might be pre-selected based on your Seller Central website. If not, select the marketplace from the drop-down menu. If the marketplace that you want to ship to does not appear in the menu, check to see if you have signed in to the Seller Central website for that marketplace.

Add inventory by selecting from a list

To add inventory to your workflow from a list of available FBA SKUs, choose Select from list as your SKU selection method. You can add inventory as single-SKU boxes (also called case-packs) or as individual units.

Watch our video for an overview, and read the full instructions for both case-packs and units below.

Add single-SKU boxes to a workflow

Single-SKU boxes, or case-packs, contain one or more units of the same SKU. If the contents, weights and dimensions for your single-SKU boxes do not change frequently, we recommend that you create case-pack templates for those SKUs that you want to send to Amazon.

Case-pack templates let you save information about how your SKUs are packed, prepped and labelled. Once you have created a template, you can reuse it for future shipments, which can save you time when you replenish inventory. You can have up to three case-pack templates per SKU in Send to Amazon. You can edit a template by clicking on the Edit icon in the packing details column.

Tip: Skip this step if you either pack mixed SKUs in a box or if your packing details change frequently.

Watch our video tutorial, and read the full instructions below.

Create a case-pack template

From the Packing details drop-down menu, select Create new case-pack template for the SKU you want to work on.
Enter the following information into the template:
- Packing template name: Name the template so that you can tell it apart from others you may create for the same SKU.
- Units per box: The number of sellable units in each shipping box. A sellable unit is the item that a customer can buy. For example, a pack of 10 pens sold together is 1 sellable unit.
- Box dimensions: The outside dimensions of the shipping box.
- Box weight: The total weight of a packed shipping box, including dunnage.
- Prep category: The Packaging requirements for your SKU.
- Who preps units (if required): Choose By seller if your units will be prepped before they arrive at the fulfilment centre. Choose By Amazon to opt in to the FBA Prep Service.
- Who labels units (if required): Choose By seller if your units will be labelled before they arrive at the fulfilment centre. Choose By Amazon to opt in to the FBA Label Service. Labelling with an Amazon barcode may not be required if your inventory is tracked under Commingled Inventory with the Manufacturer Barcode.
Note: When you enter the box weight and dimensions, we compare those figures with the units that you put into the box. We expect that the box weight and volume will be no more than 10% less than the weight and volume of all the units inside the box combined. If the figures are not as expected, you will see an alert. You can use this information to help prevent accidental errors, as well as problems when you replenish your inventory. If you believe your input is accurate and it does not cause problems, you can ignore the alert.
Click on Save.
Once you have created a case-pack template for a SKU, enter the number of boxes that you want to send.

Important: Failure to provide accurate box content information may result in blocking of future shipments. Accurate box weight and dimensions are required for all shipments. For more information, see Shipping and routing requirements.
With the correct case-pack template selected under Packing details, enter the Number of boxes to send for the SKU that you want to send.
If an expiry date is required for your product, you will be prompted to enter it. For more information, go to Expiry dates on FBA products.
Click on Ready to send.

Add individual units to a workflow

If you are shipping mixed-SKU boxes (boxes that contain more than one SKU) or single-SKU boxes that change from shipment to shipment, follow the steps below:

From the Packing details drop-down menu, select Individual units for the SKU you want to work on.
Enter the following information into the template:
- Prep category: The packaging requirements for your SKU.
- Who preps units (if required): Choose By seller if your units will be prepped before they arrive at the fulfilment centre. Choose By Amazon to opt in to the FBA Prep Service.
- Who labels units (if required): Choose By Seller if your units will be labelled before they arrive at the fulfilment centre. Choose By Amazon to opt in to the FBA Label Service. Labelling with an Amazon barcode may not be required if you use virtual tracking (commingled inventory) with the manufacturer barcode.
Click on Save.
When you are done, enter the number of units for each SKU that you want to send to Amazon.
With Individual units selected under Packing details, enter the Number of units of the SKU that you want to send.
Click on Ready to pack.
If an expiry date is required for your product, you will be prompted to enter it. For more information, go toExpiry-dated FBA inventory.

Note: If you are shipping multiple SKUs in a box, you will notice a new step in the workflow, Step 1b – Pack individual units. In that step, you will be prompted to provide box content information for these SKUs.

Add inventory in bulk using a template file

To add inventory to a workflow in bulk using a template, choose File upload as your SKU selection method.

To create and upload the file, follow the steps below.

Generate and download the template

Choose optional columns to add to your template:
- Choose Case-pack information if one or more of your SKUs will be packed in single-SKU shipping boxes. You can enter box content information, weights and dimensions in the template so that you will not need to re-enter this information during the workflow. We will use this information to determine the destination fulfilment centre for your shipment.
- Choose Expiry date if one or more of your SKUs require an Expiry date. You can enter the expiry date information for your inventory in the Excel template.
- Choose Manufacturing lot code if you want to provide the lot code (also called batch code or lot number) that uniquely identifies products manufactured in different batches in the Excel template. For more information, go toManufacturing lot number
Click on Generate and download file.

List your SKUs in the spreadsheet

The downloaded template has tabs with instructions, data definitions, examples and a blank spreadsheet to create your workflow.

Review the instructions and data definitions.
Fill out the spreadsheet and list your SKUs in the Create workflow – template tab. Individual units and case packed SKUs can be listed together in the Create workflow – template tab. The spreadsheet will include the optional columns that you selected when you generated the template.

Upload your completed file

After you have filled out all of the required information, choose one of the following save options:
- Save the entire spreadsheet in .xlsx format.
  Do not rename the tabs or change the structure of the cells in the spreadsheet.
- Save the Create workflow – template tab in .txt format.
  Do not change the structure of the cells in the tab.
Click on Upload completed file and select your file.
This can take a few minutes depending on file size. Do not refresh or leave the page while the upload is in progress.

Note: If the information is accurate, the SKUs ready to send tab opens for you to review all the SKUs. If there are errors, they will appear in the SKUs requiring attention tab. You must either resolve the error or remove the SKU from the workflow before you can proceed to the next step.

Label your units

Each item that you send to a fulfilment centre requires a barcode, which we use to identify and track inventory throughout the fulfilment process. For more information, go toFBA product barcode requirements.

If your SKU requires Amazon barcodes (FNSKU labels) and you selected Seller as the labelling owner, click on Print SKU labels in the Information/action column, and then apply the printed labels. You can also print all of the unit labels for a shipment by clicking on Print all SKU labels at the end of step 1.

You can also print your unit labels from View contents in each shipment card in steps 2 to 5 of the workflow.

When printing unit labels, you can choose to use standard formats or thermal printing format in the label printing pop-ups. STA supports thermal printing for unit labels.

Note: You can ship both single-SKU boxes created with case-pack templates and mixed-SKU boxes in the same Send to Amazon workflow.

Confirm and continue to next step

After you have added all the inventory that you want to send, you can review all the SKUs by clicking on the SKUs ready to send tab. After you verify the packaging, prep and labelling details, proceed to the next step by clicking on Confirm and continue.

Frequently asked questions

What are the ‘All FBA SKUs’ and ‘SKUs ready to send’ tabs?

All FBA SKUs displays all of your SKUs that have been converted to Fulfilled by Amazon for the marketplace destination that you have selected . SKUs ready to send lets you review only the SKUs that you have selected to send to a fulfilment centre.

How do I edit or delete a case-pack template?

To edit a case-pack template, select the template in the Packing details column and click on the Edit icon next to it. This will open the template in edit mode. Be sure to save any changes you make to the template by clicking on Save. If you want to delete the template, click on Delete case-pack template.

How many case-pack templates can I create per SKU?

You can create a maximum of three case-pack templates per SKU. If you would like to be able to create more templates per SKU, share your feedback by clicking on Your feedback is important on the Send to Amazon page.

What if I have a partial box in addition to a few full boxes to ship?

Currently, for each shipment that you create in Send to Amazon, you can use only one case-pack template per SKU. We are working to enable shipments with more than one case-pack configuration per SKU. Until then, select Individual units as your packing detail if you are shipping more than one packing configuration per SKU.

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