Regional delivery speed to customers close to your warehouse is usually faster than national delivery. The Faster Regional Transit Time feature allows you to enable faster transit time to close proximity customers for your domestic standard shipping orders. A faster transit time option is available in your shipping template for customers in the same region as your default shipping address. It is recommended that you review and ensure that you have set the correct default ship-from address because the settings defined in your shipping template will influence the delivery promise shown to customers.
To set faster transit time:
Customers are more likely to purchase products that have a faster delivery promise. By setting faster regional transit time in your shipping templates, the transit time to customers who are in close proximity to your main warehouse will be shorter, and you can offer faster delivery promises than nationwide shipping.
Since you will offer faster delivery options only to customers who are in close proximity to your main warehouse, you will also minimise the risk of not meeting the delivery promise. If you are not offering faster transit time to your customers, you can change the transit time options for the new shipping rule.
Currently, we only support setting this feature for customers located in the region where your default shipping warehouse is located.
You can edit your default shipping address by performing the following steps:
Currently, England is considered as one region in the shipping template for domestic standard shipping in the United Kingdom. With the newly implemented feature, England is divided into smaller regions. For example, if you are a selling partner based in the Greater London region and delivering to a customer also based in the same region, you will now have the option to choose a faster transit time of 1-2 days as opposed to the existing default time of 2-3 days.
When you change your default ship-from address to a new address in a different region, your shipping templates are refreshed automatically based on the newly set ship-from location. You can offer faster promises to customers located in the same region as your new warehouse address.
No. The faster transit time will only apply to customers in the proximity of the region in which your default shipping address is located. Transit time for other regions will remain unchanged.
The faster transit time delivery rule will apply by default on your standard shipping templates. You can opt out at any time by updating the transit time of the shipping rule to a different value, for example, 2-3 business days than the suggested faster regional transit time.
Yes. You can opt back in at any time by updating the transit time of the shipping rule to the suggested faster regional transit time.
There will be no impact to the handling time because the faster transit time option that you set in your shipping template is based on transit time.