Information on German VAT notices and garnishment orders

Under German legislation, the German tax authorities can issue notices or garnishment orders informing us that they have identified a seller that they believe is not VAT compliant in Germany, and requiring that we stop the seller from selling on Amazon.de.

Sellers on Amazon must comply with all applicable laws and regulations.

If we receive a notice or garnishment order related to your seller account, you may no longer sell on Amazon.de, and you are no longer allowed to use our Fulfillment by Amazon (FBA) service in connection with Amazon.de. In addition, you may no longer offer to ship products to Germany on any of Amazon's European websites, and you may also no longer use our FBA service to ship products to Germany.

How to resolve my VAT status?

If you can no longer sell on Amazon.de because of a German VAT notice or garnishment order, contact the German tax authority at the address provided in your Performance notifications to resolve your VAT status. We may allow you to sell on Amazon.de again once you have resolved your VAT status with German tax authority, and the German tax authority informs us that their notice has been withdrawn.

Click here to download the most common reports requested by the tax authorities.

Frequently asked questions

Why am I considered not VAT compliant?

The tax authority does not share this information with Amazon. For more details contact the tax authority directly.

How can I contact the tax authority?

For the relevant email of the tax authority and case reference number, go to Seller Central > Performance > Performance Notifications. Check for the message with the subject "Account Block". Please always quote your case reference number when contacting the tax authority.

Can Amazon contact the tax authority on my behalf?

Amazon cannot contact the tax authority directly on your behalf.

Remember that it is the responsibility of each Amazon seller to ensure that they are VAT compliant and should seek professional advice if they are unsure of their obligations.

What is the average/usual time in which I can get a response from tax authority?

Tax offices have different response time. Make sure that you have contacted the right tax office with the correct case reference number, and wait for the tax authority’s reply.

Most common reports and information requested by the tax authorities

List all VAT/GST registration numbers in Seller Central

Log in to Seller Central, go to Settings > Account Info > VAT calculation settings. In this page, you can check all the VAT numbers with the relevant status and if you have Active tax calculation service.

Data reports

You can download Amazon sales data reports through Amazon Seller Central. Log in to Seller Central, go to Reports > Payments, use the navigation bar Date Range Reports, click Generate Report,, select Summary and check the corresponding report through Custom date range, click OK to generate the report, and then click Download to get the report.

For more details, go to Date Range Reports.

Payments Report

Log in to Seller Central, go to Reports > Payments, use the navigation bar Date Range Reports, click Generate Report, select Transaction View and check the corresponding report through Custom date range, click OK to generate the report, and then click Download to get the report.

For more details, go to Date Range Reports.

Fulfillment by Amazon (FBA) Reports

FBA data report

Log in to Seller Central, go to Reports > Fulfillment by Amazon > Inventory and Sales Report, click Sales on the left sidebar > Amazon Fulfilled Shipments > Download, select the corresponding event date, and click Request.csv download to export the data report you need.

For more details, go to Amazon-Fulfilled Shipments Report.

How to find in which countries you have FBA stock

Log in to Seller Central, go to Reports > Fulfillment by Amazon > Inventory and Sales Report, click Inventory on the left sidebar > Daily Inventory History > Download, select the corresponding event date, and click Request.csv download to export the data report you need. In the excel file downloaded, you will find the relevant information in the Country column.

Pan-European FBA

To check if you are enrolled or not in the Pan - European FBA program, log in to Seller Central, go to Settings > Fulfilment by Amazon. In the section, Cross – Border Fulfilment Settings, you can see if you are enrolled in the program or not and which countries have the inventory storage enabled.

Reports available only for VAT services on Amazon sellers

Retroactive returns

Log in to Seller Central, go to Reports > File your VAT > FAQ > I have a question related to tax office notices. How can I get support?. Follow the instructions or contact your tax advisor.

Amazon VAT Transaction Report

Log in to Seller Central, go to Reports > Tax Document Library, click Amazon VAT Transaction Report on the left sidebar under Tax, and select the corresponding action month through the Download button. Click Request.csv download to export the data report you need.

For more details, go to Amazon VAT Transactions Report.