Approximately six hours before your voucher start time, our system starts running a number of validation rules on your voucher to make sure that it offers a good value to our customers. These rules are continuously enforced throughout the duration that your voucher is active. If one or more of the ASINs in your voucher fail any of these rules, we will disable the voucher offer on that ASIN and activate the voucher on the rest of the ASINs that pass validation. Here are some of the errors that you might see on your dashboard and what you can do to remedy them.
Vouchers require your discounted price to be at least 5% lower than your lowest price in the last 30 days. This ASIN is temporarily excluded from your voucher because this rule is not satisfied. Please lower your price or create a new voucher with a higher discount.
This error means that you were offering this ASIN at a lower price than your current price at some point during the last 30 days. Our system checks to see if the voucher discount you are offering over your current price is higher than 5% over your lowest price in the last 30 days. If this check fails, we disable the voucher on the subject ASIN and you see a pricing error.
For example: If you were selling an ASIN at £30, 20 days ago, and today your price for the same ASIN is £60, we require your discount to be 5% off £30. This means that your highest net discounted price after a voucher can be £28.50 (£30 x 0.95). The voucher that you create today must offer a discount amount so that the highest price a customer pays after applying the voucher is £28.50.
We temporarily excluded this ASIN from your voucher due to insufficient inventory.
This error means that you don't have enough inventory to accommodate the customer demand your voucher might generate. When this happens, we disable the voucher from the subject ASIN.
Send in more inventory. We will automatically reactivate the voucher offer on this ASIN when you have sufficient inventory.