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This article applies to selling in: United Kingdom

Yanwen Logistics

Carrier overview

Yanwen Logistics is a comprehensive cross-border e-commerce logistics service provider in China. It provides directly operated services in 50 cities across China, and its cross-border logistics lines reach 200 countries and regions around the world. Yanwen independently developed operating systems and intelligent logistics systems to establish a global e-commerce network for customers.

Delivery benefits

  • Wide coverage of package pickup: As of 2021, Yanwen has over 50 processing facilities across China, which can meet the pick-up requirements for 95% of sellers.
  • Diversified products: Yanwen provides various types of logistics services such as ordinary mail, tracked, or special line services. Sellers can choose the desired services according to their needs.
  • Wide delivery coverage: Yanwen provides logistics services to most countries around the world.

Delivery services

  • Y-Post Ordinary Mail – General Cargo and Special Cargo
  • Y-Post Registered Mail - Special Cargo
  • YW Air Tracked Packet - General Cargo and Special Cargo
  • YW Untracked Packet - General Cargo and Special Cargo
  • YW Air E-Packet - General Cargo and Special Cargo
  • YW Air Economy Mail - General Cargo and Special Cargo
  • YW Air Registered Mail - General Cargo and Special Cargo
  • Yanwen Express Special Line – P and – T
Note: These delivery services are available. However, the eligibility of a delivery service for a certain order depends on many other factors, such as promised delivery date, origin-destination address pair, restrictions of size, weight and hazmat classifications and so on. Therefore, if you are using the Seller Central UI, choose one eligible delivery service from the web page returned delivery service list. If you are using the Amazon Marketplace Web Service API, call GetEligibleShippingServices API before calling CreateShipment API to purchase a label.

Delivery service introduction

For more detailed information about each product, go to Yanwen Logistics product introduction.

Delivery coverage

Yanwen currently provides shipping services covering 50 cities of China. For the detailed pick-up range, go to Pick-up list.

Yanwen Account Registration and Binding

Before using Yanwen delivery services on Buy Shipping, you need to register a Yanwen account.

If you have registered a Yanwen account, bind your Amazon seller account with your Yanwen customer account in your Yanwen customer service centre as below:

Payments and Rates

Before using Yanwen products on Buy Shipping, you need to register a Yanwen account and sign the payment agreement with Yanwen. You also need to bind your Amazon seller account with your Yanwen customer account. Thus, Yanwen will add the charged amounts to your bill when the packages are picked up or dropped off. If you have a separate rate or discount agreement with Yanwen, you can use your own rate.

Yanwen currently provides weekly, bi-weekly and monthly invoicing for customers. According to the agreed invoicing period, Yanwen will provide electronic bills for accounting and payment purposes. Yanwen currently supports payment methods through both ICBC and Alipay.

Terms and conditions

When purchasing labels from Yanwen, read and accept the terms and conditions defined by them as stated in Yanwen terms and conditions

FAQ

Is it mandatory to have an account with Yanwen to use Yanwen products on Buy Shipping?

Yes, a Yanwen account is required.

How do you calculate the charges for Buy Shipping? Should I pay for the amount that is displayed on Seller Central?

The delivery cost displayed on Seller Central is an estimation of fee based on your parcel’s weight, dispatch-from and dispatch-to countries/regions, and the rate that Yanwen provides for Amazon sellers. The final shipping cost should follow the Yanwen invoice, which will depend on the actual weight of your parcel and your Yanwen account rate. If you have other questions, log in to your Yanwen account.

How do I pay for shipping?

The fees will be shown in your Yanwen account. For more details, go to the Payments and rates section in your Yanwen account.

Do I need to do anything else after purchasing a label in Buy Shipping?

You need to ensure the timely delivery of parcel to Yanwen.

How do I contact Yanwen for pick-ups? What time can Yanwen pick up packages?

You can check the contact information of the pick-up driver in the Yanwen customer service centre. For a specific pick-up time, you can call the pick-up driver by phone or you can follow the “Yanwen” WeChat public notification to schedule pickups.

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