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This article applies to selling in: United Kingdom

FBA Small and Light FAQ

FBA Small and Light FAQ

How is Small and Light different from standard FBA?

FBA Small and Light is an Amazon fulfilment solution for small, lightweight products priced £9 or less in the UK, €10 or less in Germany, and €11 or less in France, Italy and Spain, including VAT.

The programme offers lower fulfilment fees than standard FBA on comparable products that are shipped locally.

For more information about FBA fees, including for Small and Light, download the rate card for each store: UK, Germany, France, Italy, Spain.

Fees are subject to change and should be regularly reviewed.

What happens if the price of one of my enrolled products increases above the eligible price?

If your product rises above £9 for the UK, €10 for Germany, or €11 for France, Italy, or Spain, the product will remain enrolled in Small and Light but standard FBA fulfilment fees will apply.

How do I identify which of my offers are eligible?

Go to the FBA Opportunities tool to identify which of your offers are eligible for Small and Light. For more information about the tool, go to our help article.

How do I enrol or disenrol MSKUs?

To enrol products in Small and Light, go to the Enrol products tab.

To disenrol products, go to the Disenrol products tab.

For instructions to remove inventory, go to Remove inventory from a fulfilment centre.

Are expiry-dated products allowed?

Small and Light accepts expiry-dated products, but temperature-sensitive products such as chocolates are not accepted between April 15 and October 15.

For more information, go to Expiry dates on FBA products and Meltable FBA inventory.

Does the programme offer customer returns?

Yes. We provide fulfilment and customer service for your Small and Light orders, including processing customer returns.

For information on how Small and Light refunds and reimbursements will be applied to your account, go to FBA customer returns policy. All refunds can be tracked in the Returns report.

Note: To ensure a great customer experience, we may accept returns beyond the time frame stated in these policies.

Can I use Pan-European FBA with Small and Light?

Yes. You can enrol eligible Small and Light offers in Pan-European FBA and the European Fulfilment Network.

For more information, go to Small and Light Pan-European guide or download the PDF version.

Can I use my existing MSKU when shipping FBA Small and Light units to a fulfilment centre?

To use an MSKU for Small and Light, you must have one that is based on an offer in FBA. Enrol your seller-fulfilled unit in Small and Light and then convert it to FBA.

If you want both Small and Light and seller-fulfilled units, we recommend that you create a separate offer for each so that you have one MSKU for Small and Light and another for seller-fulfilled units. Update or create multiple offers at once by using the Inventory Loader tool.

What are the barcode requirements?

Small and Light barcodes have the same requirements as standard FBA barcodes. Each unit requires an individual barcode, and products without a manufacturer barcode require an Amazon barcode.

You can print Amazon barcodes from within your seller account and apply the barcodes yourself. If you’d rather have us apply the labels for you, sign up for the FBA Label Service.

How do I remove my inventory under Small and Light?

You can create a removal order in Seller Central to remove your programme inventory, just as you normally would for your standard FBA inventory. Normally, removals (including returns and disposals) can take 10 to 14 business days to pick, pack and process. However, removal times may increase to 30 days or more during peak removal periods in February, March, August, and September. For more information, go to Remove inventory.

When will I get paid for my sales?

Sales for Small and Light are treated just like standard FBA sales, and proceeds will be distributed at the same frequency. For more information, go to Getting paid.

What reports are available to track my inventory and sales?

To track enrolled Small and Light offers and inventory levels in the fulfilment centre, download the Small and Light Inventory report. For sales and inventory data, view your FBA reports, including Amazon Fulfilled Shipments (AFSR) and Inventory, under the Reports tab.

Will I get customer service for my orders?

We provide the same fulfilment and customer service for your Small and Light orders as we do for standard FBA.

Are there gift options available for Small and Light items?

No. Gift options are not currently available for Small and Light items.

Where can I learn more about standard FBA services?

For more information, go to Fulfilment by Amazon.

Can I sell Media products on Small and Light?

Small and Light is available for Media products that meet the eligibility criteria.

Are there different eligibility criteria for enrolment into Small and Light compared to the bulk file upload tool?

No. The eligibility criteria are the same.

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