Hello ,

Our Amazon UK account has now been deactivated for 105 days. During this entire period, we have repeatedly been informed that the account is “still under review,” yet no concrete outcome, decision, or next step has been provided. This indicates that our case is stuck in a continuous review loop rather than an active, progressing investigation.

Furthermore, regarding the funds held in our account, no one has contacted us, and no direct review or discussion has taken place despite our multiple attempts to request support for the release of our balance. Even our emails sent specifically for this purpose have gone unanswered.

As previously stated, we have already submitted:

• Company registration document issued by HMRC

• Company bank statement

• Passport of the company owner

These documents are widely confirmed on Amazon Seller Help forums as sufficient for verification. The fact that our account remains closed despite this strongly suggests a systematic or technical verification error, not a compliance failure.

Given the prolonged 105-day delay, lack of communication regarding our funds, and the ongoing review loop, we respectfully request that this case be escalated and resolved through a Virtual Identity Verification (video call) as the most accurate and transparent solution.

We are fully cooperative and ready to proceed immediately.

Sincerely,

@Seller_VJ4XoAkjDpjPH @Seller_lZRcl2vvP1C8Q