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I am selling toys and I have noticed a significant decrease of sales through Amazon last months (around 30-50% in comparsion with same period of last year). I am doing the same things like in the past (checking the supplies, prices, etc), also I have a positive account health.

Have you notices same problems, or is this a common sign of any sales in Amazon, or were there some changes in the system or new rules?? Dont you know what could be the reason?

I know there have been numerous discussions on these subjects but I think it is worthwhile to clarify the current position.

This morning I have tried to list a book publitshed by Thomas Nelson & sons. Amazon say I need permission to sell this "brand" . The requirements for this permission are quite beyond the normal second hand bookseller.

Also I tried several weeks ago to list several books without ISBNs. I have gone through the very long rigmarole of applying for GTIN exemption. I never heard back from Amazon on any of these applications.

Am I safe in assuming it is now impossible to sell books on Amazon in these 2 scenarios?

Hi i am new seller and i have my first 3 orders pending i did the verify payment but they still not been sent not sure what to do?. Thanks

This is Amazon's problem-solving efficiency. The problem is under investigation, please be patient; we are not responsible for this sector, we are notifying the relevant teams; the problem is under investigation, please be patient; we are not responsible for this sector, we are notifying the relevant teams. . .

If you wait in this cycle, the problem may be solved automatically.

Hi all, I need help on some help on how can i put item on here with unbranded item without getting any issue on amazon algorithm on brand or another issue.?

Need some help with this.

I ask AMAZON "PLEASE DO NOT ASK ME TO ANSWER VIA A "NON-REPLY" EMAIL THAT YOU SEND" Ignored

OR ANSWER YOU THROUGH NORMAL SELLER CENTRAL AS ALTHOUGH I CAN LOG IN...... I CANNOT ACCESS THAT PART OF SELLER CENTRAL. Ignored

This has been the case since 17 dec 2024 since when I have sent letter/affidavits witnessed by notary public at a cost of £90.00 to Amazon Seattle and Amazon London. Ignored

Notaries are appointed by the Court of Faculties of the Archbishop of Canterbury and are subject to regulation by the Master of the Faculties. I am amazed that even this was ignored.

I have been seeing since 17 Dec 2024: You do not have access to the global snapshot card - you may need to check your permissions for visibility.

I have a very difficult situation that has arisen with my Amazon Seller account, and the normal help channels are not able to help saying they don't recognise my email address, which incidentally they have just sent to.

I have received answers that were not helpful at all and not relevant, and just the same copy and paste answer over and over again.

And I cannot answer except to open another case because of the restriction.

I only partially have access to my 6 year old seller account. This seems to be because I am no longer the user in the user permissions area, and there is no history of any other users in that area too? I cannot imagine what has happened here.

AMAZON are still selling my FBA Items and from the emails I am getting every time an FBA items is sold AMAZON owe me about £1,800 which has never been paid to my banks account. They also still have about £1,600s worth of FBA stock.

THE ACCOUNT SAYS HEALTHY

I have never had any problems like this before and the account health is perfect because everything goes by fulfilment by Amazon. Nor have I had any email notifications that anything is wrong.

Please help I am 82 years old and my wife and I still having to work at our small picture manufacturing business. So as you can imagine, this is quite important to us.

Best Regards and thanks in advance

I am trying to create a new listing with only 1 variation which is Flavour. But it's not allowing me to do so and keep asking to add the Size variation (Size turns red). The pack sizes are all the same for this listing.

Any ideas why this is happening?

I'd like German language on the images for my German listing and English for my UK listing.... simple..... not. I've tried uploading manually and it seems not possible to have this work. Raised the case with seller support and have been struggling for months now.

Hello,

We have a large shipment of stock which has already been assigned barcodes/EANS, when creating the feed file I mistakenly entered the incorrect Brand Name "Wallace and Gromit", The correct Brand would be "Pokémon".

(we are not the brand owners of either of these brands, we just have permission to sell under them (Brand Approval))

These are new products so no sales, reviews or activity has been seen on the new ASIN's created. We have tried deleting the products and re-uploading with the correct data with no success. We have tried multiple times to resolve the case through the Amazon Support (Amazon Brand Registry Support) only to be told only to creating new EAN's for all the products is the only way.

I understand why Brand names are protected to stop abuse, but there are fresh ASIN's with zero activity, which are basically defunct / un-usable by anybody in the future anyway.....

Its frustrating to see when other posts on the subject show companies having their brands changed / hi-jacked, and a genuine mistake like this is unfixable..

Is there really no way to get Amazon to change the Brand allocated to this ASIN, or is it possible to even have Amazon delete the ASIN's entirely so we can re-uploaded our Feed file with the EAN'S and create new correct ones?

Any advice would be appreciated.

Regards