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    📊 UK Sellers: What's Your Biggest Listing Challenge Right Now?
    by Seller_xkwDczt8sPSmx

    Hello Sellers,

    Whether you're managing a handful of products or thousands of SKUs, listing issues can quietly eat into your sales. We want to hear directly from you about what's causing the most friction.

    Share Your Experience

    • Which listing issues are taking up most of your time right now — suppressed listings, catalogue conflicts, image rejections, or something else entirely?
    • Have you found a workaround or tool in Seller Central that's made managing listings easier?
    • If you could fix one thing about the listing process on Amazon.co.uk, what would it be?

    Your responses help us understand where sellers need more support and better resources. Reply with your answers below — the more specific, the more useful for the community.

    Helpful Resources

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    Royal Mail OBA International Shipping Options Missing
    by Seller_yZxxYj7NXjIv9

    HI

    We normally use Royal Mail to send our EU shipments. Since last Thursday the shipping option for this has disappeared from our orders. I have contacted support and got a copy and pasted reply without anybody actually investigating the problem. I have since had to turn our holiday settings on for EU countries to stop more orders until this gets resolved. I have bought the labels direct from Royal Mail and manually added the tracking number to our order but I'm concerned that Amazon's IOSS number isn't being passed on to customs in the receiving countries resulting in them being returned to us. Is anybody else having the same problem?

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    Shipping Methods Missing When Attempting to Mark Order as Shipped
    by Seller_zlzQsTaQ8sV7g

    If we ship with FedEx, PostNL or UPS, for example, how are we supposed to mark orders as shipped? There is no Other option, and the list is heavily restricted. This has occurred within the last several days only.

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    Click and drop - tracking not updating
    by Seller_sdShH07kFKGiJ

    Having an issue with amazon and click and drop. When manifested as end of day the ebay orders are updating with dispatched and the tracking and the amazon sales don't. Has anyone faced this?

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    BUlk SHipping printer selection not working
    by Seller_XDzJ9YBdCj3SY
    Amazon replied

    Anyone else having an issue with bulk shipping? ANy resoltuions?

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    Partnered Carrier FTL Shipment Delayed 18 Days - Seller Central Still "In Transit"
    by Seller_PkTW0RdTj0ztR

    Hi everyone,

    I'm hoping someone here has experienced something similar or can offer some advice.

    I have an FTL (full truckload) shipment, FBA15LX3LV30, which was collected by Amazon partnered carrier RXO on 18 June.

    It has now been 18 days since collection, and the shipment still shows "In Transit" in Seller Central.

    My FTL shipments are normally collected, delivered, received and available for sale within 3–5 days, so this is far outside what I've ever experienced before.

    I've opened multiple Seller Support cases, but I keep receiving the same generic response explaining that the shipment is not yet eligible for reconciliation because it hasn't reached "Closed" status.

    The issue is that I'm not asking for reconciliation or reimbursement. I'm simply trying to establish where the shipment physically is.

    I have now checked the partnered carrier tracking through Qargo (RXO's tracking system), which shows that the pallets were scanned on 29 June (7 days ago). However, Seller Central still only shows "In Transit", so the two systems don't appear to match.

    I've repeatedly asked Seller Support the following questions:

    • Has RXO physically delivered the trailer to Amazon?

    • If so, when was it checked in?

    • If not, where is it currently located?

    • Why does Qargo show pallet scans on 29 June while Seller Central still shows "In Transit"?

    Unfortunately, none of these questions have been answered. I just receive template responses about waiting for reconciliation.

    The trailer contains a significant amount of high-value inventory, including temperature-sensitive chocolate products, so after 18 days I'm becoming increasingly concerned.

    Has anyone experienced an FTL shipment remaining "In Transit" for this long despite Qargo showing pallet scans?

    If so:

    • How long did it eventually take to be received?

    • Did Seller Central eventually update on its own?

    • Was the shipment actually sitting in an Amazon fulfilment centre waiting to be received?

    • Is there a way to get this investigated by the transportation or fulfilment centre team rather than receiving standard Seller Support responses?

    Any advice or similar experiences would be greatly appreciated.

    Thank you.

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    EFN fees Charged when PAN-EU fees should have been
    by Seller_rluydfDQ8rGNc

    I have 13 ASINs that have been charged EFN fees, rather than PAN-EU fees. In case 12930995072 it was aknowledged that the wrong fee was charged, and a refund is due. However, SS requested seperate cases for each ASIN. OK...So I now have 13 seperate cases:

    12940912302

    12940923142

    12940912302

    12939620572

    12940848992

    12940828612

    12939374032

    12939467052

    12939461102

    12940806682

    12940842702

    12940727362

    12940863022

    As you can imagine, each case isn't being read, and each one is asking different things. I am repeating myself over and over again, and no progress. The origional case is references, all order IDs provided etc. They are not being read. It is impossible to manage as they are are forcing 'live chat' support, which is an amazing waste of time, effort and energy.

    Can a mod just deal with this, please? Refund has been agreed, order IDs provided etc...just please give a refund.

    @Seller_j9Bd91CW3ZVpr@Seller_NsKjQqJ8b47IS@Seller_khUF6HPR2AHxu@Seller_dnxnrsZIeTNo3@Seller_PIHyltK09pbl3@Seller_Udi0JNbTrsmUV

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    COURIER ISSUE
    by Seller_e9T3GRIOoNe0S

    Hello Amazon.

    I’m facing an issue that has been occurring for the past few days. When I try to confirm shipment, the UPS courier option is no longer available in the carrier list, and the Other carrier option is also missing.

    Previously, I dispatched many orders using UPS without any issues, but now I’m unable to add the tracking numbers because neither UPS nor the Other option is available.

    Could you please check if this is a temporary Amazon glitch or if there is an issue with my seller account? I would appreciate it if you could investigate and help resolve this as soon as possible.

    Thank you. @Seller_VJ4XoAkjDpjPH@Seller_XUNeUuvrQDpgP@Seller_PIHyltK09pbl3@Seller_8hQgfj6OVZYse@Seller_hme3Wbydd1ihr@Seller_WIFV02H2XUFgS@Seller_Huz6FT08OxHAR@Seller_Z6JEwkZB24rWj

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