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Have You Used Sponsored Products Ads?
de Seller_khUF6HPR2AHxu
Amazon replied

Hello Sellers,

Sponsored Products ads are one of the most effective ways to increase your product visibility. Here's what you need to know.

📭 Quick Poll: Have you used Sponsored Products ads?

Already using them: Click the "👍" button

Not using them yet: Click the "👎" button

____________________________________________________

Basics of Sponsored Products Ads

For new advertisers, we recommend starting with Sponsored Products ads, which help customers discover and purchase products you sell on Amazon. These ads appear at the top of, alongside, or within shopping results and on product pages, on both desktop and mobile.

Why are Sponsored Products recommended?

  • Easy to start - No complex setup required
  • Budget control - Freedom to set your total spending
  • No monthly fees - No upfront costs or monthly fees
  • Pay-per-click - You only pay when customers click on your ads

On average, advertisers in the United Kingdom who used Sponsored Products saw 48% more sales growth compared to those who didn't, 2 weeks after adoption (Source: Amazon internal data, UK, 2023-09-01 - 2024-08-31. Analysis includes advertisers who spent at least $1).

6 Steps Before Starting Advertising

1️⃣Check Eligibility Requirements

2️⃣Define Your Goals Before starting advertising

  • Increase awareness of new products
  • Increase sales of existing products
  • Differentiating from competitors
  • Promote seasonal products

3️⃣Select Products to Advertise

To get effective results from advertising, choose products that meet these conditions:

  • Competitive pricing
  • Sufficient inventory
  • Positive reviews (if possible)
  • Products with good profit margins

💡 We recommend starting with 2-3 products and expanding as you see results!

4️⃣Optimise Your Product Detail Pages

To maximise advertising effectiveness, optimise your product pages in the following ways:

  • High-quality product images (multiple angles)
  • Compelling titles that include keywords
  • Detailed product descriptions (using bullet points)
  • Search terms that include relevant keywords

💡A product detail page with detailed, high-quality information can increase your chance of making a sale.

5️⃣How Sponsored Products Work - Understand the bidding mechanism

  1. Shoppers see your ad (impression)
  2. You only pay when shoppers click on your ad
  3. Each click deducts your bid amount from your daily budget
  4. The higher your bid and competitiveness, the more likely your ad will be displayed

💡 Understanding how to adjust bids and budgets is key to reaching more shoppers and increasing sales!

6️⃣Create Your First Campaign

Go to the Amazon Ads console “sign-in page" and click "Create campaign".

  1. Pick your products
  2. Give your campaign a name
  3. Set the budget you want (recommended 10£ per day to start)
  4. Select your targeting type (automatic targeting is recommended for beginners)
  5. Choose your bid and launch

____________________________________________________

Share Your Experience

What results have you achieved with Sponsored Products? Share your insights and questions below to help other sellers optimise their advertising strategies.

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Product Opportunity Explorer now includes a feature that helps you save and organise your research. You can identify profitable opportunities with low competition and save those promising product niches and ASINs with a single click.

If you’re a Professional seller looking for ideas to expand your product catalogue in our store, Product Opportunity Explorer helps you uncover categories and products with unmet demand by tapping into in-depth insights. Pursuing high-potential products helps reduce your risk, shorten your time to launch and accelerate your path to profitability.

With the latest update, your saved opportunities appear in a dedicated Your Saved and Recent Views tab, so you never need to restart your research from scratch. You can track historical trends, download insights and access your saved opportunities across all worldwide marketplaces.

To get started, go to Seller Central, select Growth, then click Product Opportunity Explorer.

To learn more, go to Product Opportunity Explorer.

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Hi Everybody,

I have 2 FBA shipments that seem to be facing odd delays:

FBA15LG3SR9T - This was marked as delivered on 14th Feb, receiving on the 20th but no change since.

FBA15LG5D54X - This was delivered on the 18th but no change from delivered.

I've had shipments received and checked in since it just seems to be these too that are really stuck in limbo.

Has anybody else had any experiences like this or can offer any advice?

I'll also tag the mods just in the hope that they can wave a magical fba wand and kick start something (please :D ) @Seller_khUF6HPR2AHxu @Seller_9Kb3jdNMszN2C@Seller_t9kvdr2yixQej @Seller_b91S9zQ2eKxLt@Seller_PIHyltK09pbl3@Seller_WD80mtpYHjvBN

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Questions about Amazon Buy Shipping
de Seller_FR0RYjm1PpXls
Amazon replied

Hello,

We have linked our Royal Mail OBA account to Amazon Buy Shipping, however we are experiencing the following issues:

1. Negotiated tracked rates not appearing

We have negotiated pricing for the following services:

TPS, TPN, TRS, TRN (Tracked 48/24 and Tracked 48/24 LBT).

However, Buy Shipping appears to be displaying standard/generic tracked rates rather than our contracted prices.

2. Large Letter 48 pricing above 100g

For items slightly over 100g being sent via 48 Large Letter, the system is quoting a higher price.

Our understanding is that our OBA is set up on average weight pricing, as we send a mix of weights across platforms via Click & Drop. We were expecting the same averaged pricing structure to apply when purchasing labels through Amazon.

Could you please confirm:

• Whether Buy Shipping supports our negotiated OBA rates?

• Whether average weight pricing is applied at billing stage (even if a higher price is shown at label purchase)?

• Or if additional configuration is required on our account?

Any assistance would be greatly appreciated.

@Seller_4GjtS9k0cnHHv @Seller_GEZPMc4CeQfh6 @Seller_zukQNO61PzGck @Seller_qpVdHlaSn8wbF @Seller_9Kb3jdNMszN2C

@Seller_xkwDczt8sPSmx @Seller_YeWcEeTwlVO93 @Seller_l3eCP9f1PtJXC @Seller_z3k8APxGfbQEK @Seller_b91S9zQ2eKxLt

@Seller_XUNeUuvrQDpgP @Ezra_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon

@Winston_Amazon @Maja_Amazon @Ash_Amazon @Seller_VJ4XoAkjDpjPH @Seller_ZyGdB49sb7An4

@Seller_j9Bd91CW3ZVpr

Kind regards,

Oliver

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Starting from June 4, 2026, brand owners who are developing more sustainable products and have early-stage businesses registered in Europe or the UK can once again apply for the nine-week Sustainability Accelerator programme.

With rising customer interest in shopping more sustainably, our objective with the Amazon Sustainability Accelerator is to support founders in scaling businesses that help customers to achieve this goal.

Successful participants will be announced by May 11, 2026, and will receive €23,000 in grants and credits, expert mentorship, free account management to help scale their business, and two weeks of in-person events and seminars.

Startups that participated in the programme last year secured over €6 million in funding within six months of completing the programme and increased their sales by more than 240% on average.

Applications are reviewed on a rolling basis, with successful candidates to be announced in May.

To learn more about the requirements and how to apply, go to Amazon Sustainability Accelerator. To learn more about the requirements and how to apply, go to . To learn more about the requirements and how to apply, go to . To learn more about the requirements and how to apply, go to . To learn more about the requirements and how to apply, go to . To learn more about the requirements and how to apply, go to . To learn more about the requirements and how to apply, go to . To learn more about the requirements and how to apply, go to .

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refunds and charges for items in perfect condition
de Seller_zsEVFwuj3U55X
Amazon replied

Hello,

I am experiencing an ongoing issue with returns for one of my FBA products (nipple shields). I am currently receiving at least four returns per week, and almost all of them are being sent back with the cardboard packaging damaged. In several cases, the boxes arrive stained or wet. The product itself is not defective, but customers are still receiving full refunds even when the item is returned in an unsellable condition caused by customer handling.

Since I am paying for FBA, I expect the items to be shipped to customers in good condition. If the product is returned in a condition that is no longer sellable, and the damage is clearly caused by the customer, the return should not be refunded. This situation is creating a significant financial impact and encourages misuse of the return policy.

Additionally, I would like to highlight that this product should not be eligible for return once opened or handled due to hygiene and safety reasons. Allowing returns of items that may have been used or contaminated poses a health risk and should be restricted under Amazon’s hygiene-related return guidelines.

I kindly request a review of this situation and clarification on how to prevent refunds for customer‑damaged or hygiene‑sensitive returns.

Thank you.

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You now have access to a dynamic canvas experience in Seller Central, where you can visualise data and key insights, explore scenarios and take critical actions to grow your business. This integrated, AI-native workspace combines chat and visual elements to provide highly personalised and actionable insights.

When you ask Seller Assistant questions or select from suggested prompts, Seller Assistant will assemble a personalised canvas with data, insights and actions tailored to your business needs. What makes this experience unique is its flexibility: you can dig deeper into any insight, ask follow-up questions or request different perspectives on your data. The canvas will instantly adapt, creating new visualisations, surfacing new insights and presenting recommended actions that are specific to what you’re asking, giving you full control over how you explore and manage your business.

You can analyse inventory levels, explore performance trends and generate new visualisations when you request additional details or ask for a different perspective.

Over time, you’ll be able to work through increasingly complex scenarios. Questions such as: “What product should I launch next?” or “What promotions should I run?” will initiate a guided exploration where you can see product opportunities, compare competitive insights, review inventory recommendations and take proposed actions.

We’ll launch progressively more powerful and intelligent capabilities over the coming months to help you manage your business, spot opportunities and make decisions faster.

To get started, open the new Seller Central experience on desktop and select Access canvases at the bottom of the left-hand side panel. If you haven’t yet switched to the new Seller Central experience, you can do so by selecting the toggle in the top right-hand corner of the screen next to New Seller Central.

To learn more and see the new canvas capabilities in action, go to Amazon’s new AI experience helps sellers visualise and grow their business in real time.

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FBA v FBM
de Seller_jDP3cUbRpx5yH
Amazon replied

As a very new seller (joined this week) I'm pondering whether going FBA would increase sales or whether it's just a convenience thing? It's very expensive to go with FBA and I would prefer to FBM but was concerned about people actually being able to find my products.....

Would be very grateful for your thoughts

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