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Hi sellers! Welcome back to Grow & Tell 🌱 - our conversation starter series here in the Grow Your Business category. No pressure, no right or wrong answers, just a chance to connect and share perspectives. 🙌

Your next question is...

❓ What's a risk you took that paid off?

Let’s see your answers in the replies below!

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最新活動12 小時前

Peak season ready Don't make me laugh!

張貼者：Seller_GPLxAbyNPI33I

2 天前

We all see on our screen Amazon asking us sellers if we're Peak Season Ready.

Well as a seller I most certainly am, but can someone please ask buyers the same question!

Mid October dead as a do-do across all platforms!

Worst in my 23 years of selling online.

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26 次檢視

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Shipping setting set to zero

張貼者：Seller_LTkrado7br18w

4 天前

All my shipping prices were changed to zero which is set from many years. From last 24 hours we sold plenty of items before noticing that there is no shipping paid. Does this happen to anyone else?

Raised a case with Amazon. Will they pay me the shipping on orders which I didn't receive?

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52 次檢視

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最新活動5 小時前

Amazon Vine Charged A$253 for Only 2 Reviews – Extremely Disappointed, Requesting Refund and Moderator Assistance

張貼者：Seller_ATJ9UNkppurvF

2 天前

Dear Amazon Seller Forum Moderators and Fellow Sellers,

I am raising this issue publicly because I am extremely disappointed with my experience of the Amazon Vine programme, and Seller Support is not providing an appropriate category to submit my complaint.

I enrolled 25 units of my Livesta product in Amazon Vine on 12 September 2026, hoping to establish trust and grow my small business on Amazon Australia.

**Here is the situation as of 15 October 2026:**

- Units enrolled: 25

- Units claimed: ONLY 4

- Reviews received: ONLY 2

- Vine enrolment fee charged: A$253

I have been charged A$253 despite receiving only TWO reviews and having just FOUR units claimed.**

As a small Australian seller investing my own money into launching a new brand, I find this extremely disappointing, financially discouraging and unfair.

I understand Amazon Vine has a tier-based pricing structure and that enrolment fees are not directly linked to the number of reviews received. However, I strongly question the fairness of charging the entire amount despite such limited participation.

Amazon promotes Vine as a way to support sellers and help build customer trust. But how is it reasonable for a small business to pay A$253 when only four units have been claimed after more than a month?

What is even more frustrating is that Seller Support does not provide a suitable option to raise a Vine enrolment fee dispute.** Every attempt to raise my complaint directs me towards unrelated subscription fee categories.

I am not asking Amazon to change its published policy. I am asking Amazon to consider the actual circumstances and demonstrate some fairness and flexibility towards small sellers.

My request to Amazon moderators:

1. Please escalate my complaint to the Amazon Vine programme or billing team.

2. Please consider a full goodwill refund of the A$253 enrolment fee due to the extremely limited participation.

3. Please advise how sellers can raise Vine billing complaints when Seller Support does not provide the correct category.

4. Please provide a meaningful response rather than simply repeating the standard Vine fee policy.

I would also like to hear from other sellers: Have you experienced similarly low participation in Amazon Vine despite paying the full enrolment fee? Has anyone successfully obtained a goodwill refund?

This experience has seriously affected my confidence in the Vine programme. I sincerely hope Amazon takes concerns from small businesses seriously.

Thank you.

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8 次檢視

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Store deactivated

張貼者：Seller_laIRVuWvBKGgx

3 天前

I do not know where else to go. My Store has been suspended for quite some time now and apparently i have another store thats active. I have been trying for ages not to deregister that store and i do not know how to as no support is not given on this platform

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3 次檢視

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Hello from a new seller! Would love to hear how other women got started on Amazon 👩‍💻✨

張貼者：Seller_8RoRxuOeXzCz9

3 天前

Hi everyone,

I’m the face behind QUALITY IN ACTION, specializing in high-quality black silicone kitchen utensils. As a retired woman navigating health constraints like fibromyalgia, launching an e-commerce business has been an empowering way for me to find independence, purpose, and a new creative outlet from home.

I’m still relatively new to the journey, and I’d love to connect with fellow women sellers here in the community.

How did you first get started on Amazon? Was there a specific moment, product, or passion that inspired you to take the plunge? I’d love to hear your stories and advice!

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10 次檢視

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Although the invoice is correct, the advertising spend limit has remained at £10 per day for several months running—the advertising support team has been unable to resolve this (case number 13366742882).

張貼者：Seller_4FGq9fR1jD9Ah

7 天前

Hello Moderators,

My advertising account’s total ad spend has been capped at approximately £10 per day for several months running. As soon as this daily limit is reached, the campaign stops running and receives no impressions whatsoever. This happens regardless of the daily budget I set at campaign level or the delivery mode I choose. I have contacted advertising support on numerous occasions but the issue remains unresolved. Please refer to the following case numbers: [13367643342/13365461342/13360884902/13350331372/13350357842...]

Background: This restriction was imposed after my advertising account was temporarily suspended for routine verification following the addition of a new credit card. The credit card has since been verified, the account has been reactivated, and my billing history has remained excellent ever since – with no declined payments, no billing restrictions, and no breaches of the ‘Account Health’ policy. Despite this, the spending limit has not been increased for several months.

I have contacted the advertising support team on numerous occasions. A customer service representative confirmed that an internal spending limit of approximately £10 per day had been set on my account, but was unable to resolve the issue or explain why the limit has not been lifted despite both payments and account status being normal. I've already verified the items usually flagged in these cases:

- Account settings: no payment or billing restrictions

- Account Health: no policy violations

- Payment method: active and charging normally, with no declines

Could a community manager please review Case 13366742882 and escalate to the team that owns advertising spend limits? I'd like to understand why the limit remains in place despite the clean record, and what specifically is required to have it reviewed for an increase.

Happy to provide screenshots or any additional documentation needed. Thank you.

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7 次檢視

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