Amazon blocked our product, claiming that the document allegedly doesn't meet their standards, though it seems like only Bezos knows what those standards actually are. The useless support team hasn't been able to give a clear answer about what's wrong for three months. We showed this document to a specialist, and the exact same document works for other products, but not for this one. For three months, these salary-earning employees haven't been able to provide a simple answer on WHAT EXACTLY IS INCORRECT, giving us the same response every time: "it doesn't meet the standards."

They've essentially destroyed our successful product, causing us massive damage without explaining the reason. We're giving up because we've invested so much time and effort into both the product and the attempts to restore it that, in the same amount of time, we could have built a new successful business out of Amazon. But here, the result is zero! We're not expecting a miracle that suddenly a sensible person at Amazon will solve our problem; we just want to warn new sellers about what awaits them on Amazon if they create a best-selling product: permanent listing block and deactivation, and you’ll never even know the reason.

I was signed up to a professional seller plan without my knowledge. I cancelled the account straight away and was advised to wait until the 30 day period had ended and not use the account.

I did this around 2 weeks ago (Case ID 10391722812) and yet to have any update other than it was transferred. Is there anyway I can chase this up? Amazon support it usually so good but i'm really struggling on this one.

As my account is deactivated the only support case I can raise is the attached so stuck in limbo a bit i feel.