I've posted previously about some pallet shipments, LTL, we entered and selected UPS as partnered carrier, but they were never collected.

As far as I could tell from all seller university vids, it wasn't mentioned anywhere that we needed a UPS account. But I'm being told on my previous post that we do?

I still have my two pallet shipments sat on seller central in shipments, but never collected. I have just created a new shipment this time for small parcel with UPS. This time in the last step of creating the shipment it tells me I need to either drop my parcels at UPS drop off point or arrange for them to be collected. But presumably I need an account with UPS in order to arrange collection?

Can anyone signpost me to any information on all this within seller central, as I can't find anywhere that clearly states whether we need a UPS account, or whether they contact us, or if we have to contact them and book pickups?

I have just had an AtoZ against me for a non delivery

The reason.... the customer has put

I've been having problems with Royal Mail because our gate is broken and local dogs have used our path as a toilet. I've been told post won't be delivered to us until the gate is fixed.

Unfortunately, we are getting our roof fixed atm and can't fix the gate because the workmen need the space to bring in their supplies

<<<sigh>>>

As Brexit idiots ruined the Uk by impossing economic sanctions on itself, I'm now unable to sell seeds to the EU from UK. Despite this, Amazon plague me with emails about selling in the EU. I've even deactivated all other stores apart from UK store, but Amazon still bombard me with EU store updates.

Any way I can get them to stop this nonsense?

Hi everyone,

I recently had a buyer return an item worth £240, but when I received the return today, the package was completely empty.

I originally shipped the item in a box because the item is electrical , but the buyer returned it in a padded envelope.

The flap was open upon arrival, meaning the item could have been removed in transit.

The return weight was 373g, which is close to the expected weight, but the actual contents were missing.

I have taken photos as evidence, showing the open mailer and return label.

Has anyone dealt with this before? What’s the best way to fight this kind of fraudulent return? Im worried as this is alot of money.

Thanks!

Do any sellers have a positive experience with the SAS program? We are primarily interested for it providing access to a human being at Amazon who can advocate for us with seller support issues, though growth would be a nice bonus.