Letter of Authorization Issue
We have a direct letter of authorization direct from the Manufacture for a product we sell that clearly states that we are allowed to list products under their manufacture name.
Not only this but they has also authorized us to sell their brand under our own registered brand on amazon registry and allowed the use of the manufacture/brand names in our listings.
I have two listings approved yesterday, then today i have 3 further listings go into my account health due to using the trademark of this brand.
Submitted my letter of authorization only to be told today that LOA are no longer accepted!!!!!!!
Honestly are amazon deliberately making it difficult for sellers to list products on this website? or do the bots/staff not know how to do their job correctly!
Its getting to the point where i feel amazon platform is the worst place for a seller to make a living on!
Letter of Authorization Issue
We have a direct letter of authorization direct from the Manufacture for a product we sell that clearly states that we are allowed to list products under their manufacture name.
Not only this but they has also authorized us to sell their brand under our own registered brand on amazon registry and allowed the use of the manufacture/brand names in our listings.
I have two listings approved yesterday, then today i have 3 further listings go into my account health due to using the trademark of this brand.
Submitted my letter of authorization only to be told today that LOA are no longer accepted!!!!!!!
Honestly are amazon deliberately making it difficult for sellers to list products on this website? or do the bots/staff not know how to do their job correctly!
Its getting to the point where i feel amazon platform is the worst place for a seller to make a living on!
2 replies
Seller_jrLosy4SyZPb0
This is indeed disheartening to hear. I have so far managed my listings without needing a LOA but due to Amazon making things more difficult, tackling the LOA for my multiple brands is unavoidable as I cannot create new listings. Are you any further forward with this matter?
Abella_AMZ
Hello @Seller_wiqMzDPfbYmZX,
This is Abella from Amazon to assist you.
We greatly appreciate you reaching out with your inquiry. Rest assured, we are committed to putting forth our utmost efforts to assist you with your query.
Thank you for reaching out regarding the issue with your product listing. I understand you have a direct letter of authorization from the manufacturer, but it's still not being accepted. To better assist you, I'll need some additional information:
What specific type of violation did you receive?
Can you share the exact rejection reason or message you received?
Providing these details will help me understand your situation more thoroughly and offer more targeted assistance.
Once I have this information, I'll be better equipped to guide you through potential solutions or next steps.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
