The loss caused by the buyer damaging our product.
Our products were damaged by the buyer after purchase, and subsequently, a refund and return request was made. I believe this loss should not be borne by us, the sellers. Instead, Amazon should inspect the condition of the returned items and deduct the appropriate amount from the buyer’s account.
The loss caused by the buyer damaging our product.
Our products were damaged by the buyer after purchase, and subsequently, a refund and return request was made. I believe this loss should not be borne by us, the sellers. Instead, Amazon should inspect the condition of the returned items and deduct the appropriate amount from the buyer’s account.
1 reply
Joey_Amazon
Hi there @Seller_3zBGxEgsHRNJl,
Thank you for posting here at the forums!
Do you mind providing me with a bit more information, maybe a Case ID or Order ID ?
Thanks,
Joey
