deactivated account, confirm valid credit card
My seller account was deactivated. I need to confirm that there is a valid credit card on file. I provided credit card for verification but it was not enough. What should I do ?
deactivated account, confirm valid credit card
My seller account was deactivated. I need to confirm that there is a valid credit card on file. I provided credit card for verification but it was not enough. What should I do ?
17 replies
Seller_ZVAz3d5lZuGid
Is this a newly registered account ? - if so then all new accounts are deactivated whilst they check and verify all the info you have provided, both personal ID and business info. You just need to be patient as there are probably dozens of new sellers registering every day. They will contact you if they need more info.
Sakura_Amazon_
Hello @Seller_S1N0fz5nEyC7K,
This is Sakura from Amazon. Welcome to the Seller Forums.
Did you check if your card meets the requirements listed in the below Help Page?
Seller credit or debit card FAQ
- > 8. Why is my credit or debit card listed as invalid?
@Seller_ZVAz3d5lZuGid, thank you, as always, for accurate probing questions !
Regards,
Sakura
